FINALLY got a hold of a live breathing human at Topps after receiving a confusing e-mail.
I need to scan and send in PDF version
2 Box UPC's and the Case UPC all "X"d out and dated
A copy of the receipt
A letter of explanation
I am also going to include a scan of the sell sheet where it calls for 1 rip card per case.
This will be sent to them tomorrow and I will advise.