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Old 03-08-2012, 05:24 PM   #1249 (permalink)
Join Date: Jul 2007
Location: NorthEast Kansas
Posts: 12,312

Originally Posted by Jester View Post
Hi, Pyweed.
I would describe the Amazon sales as "mostly final". One of our challenges has been integrating our site into their somewhat different sales model. In general we will eat the cost of a small reversal / cancellation from Amazon, but will reverse the transaction for higher-dollar cards if Amazon notifies us within a few hours. Once we've actually started physically processing the order, we eat the cost if it's cancelled or if the payment doesn't go through.

Sounds more than fair. Thanks for the information.
mwheeler27 is offline   Reply With Quote