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Old 05-15-2012, 01:10 PM   #1344 (permalink)
Join Date: Oct 2011
Location: Redmond, WA
Posts: 20

Originally Posted by premium1981 View Post
What does it take to get a response from anyone anymore? I have sent two emails and two follow up emails that I have not gotten any response whatsoever from. Even a simple "I will check into it" reply is better than nothing. Customer service has gotten worse and worse as the size of the site has gotten bigger. That is not good for a business that is 100% dependant on the people they are ignoring. I am not the only one who sees this problem either.
Hello premium1981,

I'm sorry about the delay in response time. I did get your email , and am still looking into one of the issues. I have had someone in my department trying to reach you by phone, but I was unaware we do not have a current number for you.

I will email you today with more information. Please feel free to PM me in the meantime if you have any other concerns.
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