Originally Posted by Divino
You screwed up on your end of the deal by "forgetting" to ship. That warrants a negative feedback. What did the buyer do wrong in this deal? You left him a negative, because he left you one.
I think you did well on correcting your mistake, but feedback is to warn other potential traders about you, and forgetting to ship an item is something that people should be warned about.
Come on now!
It was a $4
CARD! IMO, a negative is meant to warn people about a certain aspect that a member does poorly.
I have NEVER delayed shipping a card above $10. I just forgot about this one because we agreed to a pwe sale and he paid as gift so I did not see it when I was printing the other labels.
My reputation is something I take extremely seriously. If this member had COME TO ME before leaving a negative feedback and said that he still was not satisfied, I would have done WHATEVER it took to make sure that he was.
If it meant paying him $15 and giving him the card, so be it.
If it meant sending him an extra card(s), so be it.
If it meant doing a combination of both, I would do it because I care.