Originally Posted by cromartie3145
Come on now!
It was a $4 CARD! IMO, a negative is meant to warn people about a certain aspect that a member does poorly.
I have NEVER delayed shipping a card above $10. I just forgot about this one because we agreed to a pwe sale and he paid as gift so I did not see it when I was printing the other labels.
My reputation is something I take extremely seriously. If this member had COME TO ME before leaving a negative feedback and said that he still was not satisfied, I would have done WHATEVER it took to make sure that he was.
If it meant paying him $15 and giving him the card, so be it.
If it meant sending him an extra card(s), so be it.
If it meant doing a combination of both, I would do it because I care.
Wow, there is so much wrong with this post, I don't even know where to begin.....
I'll just leave it at this:
The size of the deal should make absolutely no difference in how you ship, when you ship, or how you handle yourself.