I've emailed your staff (firstname.lastname@example.org) numerous times and even called in 3 times since March. The problem can't be too difficult to fix as you've fixed it before for another seller(http://www.blowoutcards.com/forums/e...tml#post195269
Here is the situation, my cards were sent out on October 28th of last year. On your blog (Graded Cards & Lower Processing Fees « CheckOutMyCards.com Blog
) you state that any cards sent before November 1st, 2008 were exempt from storage fees until Jan. 1st, 2011.
I clearly meet this criteria but I've been charged storage fees on the cards I've sent in on Oct. 28, 2008 since March 1st.
I know you're a busy guy and you're doing great stuff, but I've patiently waited 6 months now. Can you please correct this situation and reverse the fees for the cards sent from that shipment? (There are 6 cards being appropriately charged a storage fee.)
My username is also DFlash on your site.