Quote:
Originally Posted by TSJCT
I am working with Tim to resolve a problem with inventory. There are many scenarios that could have taken place. Tim nor his staff have ever done anything but the best for me and i feel comfortable with them even on this situation. Please do not be afraid to send anything into them as this is an isolated incident. I have been with COCM for several years and this is the first hiccup i have incurred. We will get it worked out. Tim is handling this matter in a professional manner and has been in contact with me twice today. COMC is a great place to B/S cards and will continue to be a place to do just that. A growing company runs into problems from time to time but those things will get worked out. Continue to support COMC.
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Sorry this happened with your stuff, but what you wrote here is professional and eloquent. It can curb any panic/sky is falling, which seems to be already starting without a majority of the public not having any idea of what the situation is, including myself. I just read tweets/posts without a real knowledge of what exactly happened. I know they mentioned in the past everything is videotaped and they have security 24/7, so it sounds like it is either an employee or maybe in the delivery process.
If it is maybe one bad apple, or a postal carrier, whatever the case is...it will get resolved. I, and others will appreciate this post by you, and I hope Tim and COMC can help you resolve what happened...as well as put in safeguards for the future so this won't happen again.