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Old 12-06-2012, 04:41 PM   #9 (permalink)
KBDOE
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I'm in the retail automobile biz, so trust me we deal with what we refer to as "opportunities" (pissed off customers) several times daily, so all I can say is that mistakes are made, and it's telling about a company on how they deal with it.

Hats off to your post. 99.9% of the time customers blast a company and rarely do they ever give praise.

I honestly was expecting this to be a nasty post from the Thread title.

My 2-cents, which is meaningless, and as I am new here and to collecting, it also seems like Blowout handled it well too.
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