Originally Posted by buckycap
So this is weird. I just got an email from Cryptozoic refunding me for a box. I purchased 1 box in the first wave and bought a second box in the second wave of sales. Confused as to why I am being refunded for the second box today? Anyone else get refunded for a box that they bought 1 box in the first wave of sales and 1 box in the second wave of sales?
Really disappointed that I'm only getting the 1 box from Crypto instead of the 2 I thought I was getting.
Submit a ticket through our customer service (Cryptozoic Entertainment - Powered by Kayako Resolve Help Desk Software
) and let them know the issue. We should be able to fix the situation if we can verify only one order of one box.