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Old 12-06-2012, 08:00 PM   #1931 (permalink)
Miranda
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Join Date: Aug 2012
Posts: 35
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Quote:
Originally Posted by buckycap View Post
So this is weird. I just got an email from Cryptozoic refunding me for a box. I purchased 1 box in the first wave and bought a second box in the second wave of sales. Confused as to why I am being refunded for the second box today? Anyone else get refunded for a box that they bought 1 box in the first wave of sales and 1 box in the second wave of sales?
Really disappointed that I'm only getting the 1 box from Crypto instead of the 2 I thought I was getting.
Submit a ticket through our customer service (Cryptozoic Entertainment - Powered by Kayako Resolve Help Desk Software) and let them know the issue. We should be able to fix the situation if we can verify only one order of one box.
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