Originally Posted by Jaypers
As someone who's talked to BG on the phone a few times, IMO, that doesn't sound like him at all. He wasn't at all hard to talk to, didn't have any sense of self-entitlement, and was open to any and all opinions I had to offer.
I can't speak to the distribution of his products, as that wasn't a topic we discussed.
Have you ever seen how he reacts on message boards? Plus calling him to give him opinions, most likely elicits a different response than calling with a problem.