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Old 12-17-2012, 09:15 PM   #1 (permalink)
HadWayTooMuch's Avatar
Join Date: Aug 2011
Location: Southern New Jersey
Posts: 5,583
Default Ebay Seller Protection Question

An item I shipped show delivery but the buyer says it hasn't arrived and started a case.

I have never had this happen before. The whole transaction is $4.94 so it's no big deal financially, but I'm not sure what happens next.

Does ebay seller protection protect me? Do I escalate the case? Am I supposed to just refund him?

All help would be appreciated.

In spite of the rumors going around, I do NOT ship cases so please do not ask. That's what Blowout is for!
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