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HadWayTooMuch · 12-17-2012, 10:15 PM

An item I shipped show delivery but the buyer says it hasn't arrived and started a case.

I have never had this happen before. The whole transaction is $4.94 so it's no big deal financially, but I'm not sure what happens next.

Does ebay seller protection protect me? Do I escalate the case? Am I supposed to just refund him?

All help would be appreciated.

thanks

12-17-2012, 10:15 PM	#1 (permalink)
HadWayTooMuch Member Join Date: Aug 2011 Location: New Jersey Posts: 2,769	Ebay Seller Protection Question An item I shipped show delivery but the buyer says it hasn't arrived and started a case. I have never had this happen before. The whole transaction is $4.94 so it's no big deal financially, but I'm not sure what happens next. Does ebay seller protection protect me? Do I escalate the case? Am I supposed to just refund him? All help would be appreciated. thanks __________________ Check us out at www.sportscardmemories.com for those that remember the good old days before gloss, autographs and jersey cards. It will bring back memories of the good old days and we're not selling anything!