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Old 12-17-2012, 10:15 PM   #1 (permalink)
HadWayTooMuch
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Join Date: Aug 2011
Location: Southern New Jersey
Posts: 4,173
Default Ebay Seller Protection Question

An item I shipped show delivery but the buyer says it hasn't arrived and started a case.

I have never had this happen before. The whole transaction is $4.94 so it's no big deal financially, but I'm not sure what happens next.

Does ebay seller protection protect me? Do I escalate the case? Am I supposed to just refund him?

All help would be appreciated.

thanks
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