I never tried from their email, I always have clicked on my order from their website and it doesn't show any information.
Indy's Comic Pressing Submission Form - http://tinyurl.com/qxzzxgg
Indy's CGC Comic Gradings Master Thread - http://tinyurl.com/p45agbh
Indy's CGC 9.8 Subscription Service - http://tinyurl.com/nnn6mhf
Indy's Tip Jar - http://paypal.me/thanksindy