the whole problem i can see is that the card was misidentified in the first place hence him getting the money back
but this is a two fold problem he didn't catch the error and the comc card processing identifier screwed the pooch missing the autograph
with that said i'm sure they have sooooo many submissions that it was an honest mistake now i have seen many errors in identification on the sight (being unemployed currently) i do many searches looking at many cards pictures the most errors i notice is with parallel cards or if there is a canvas (non canvas) or i've seen the 2009 ud signature usa star prospects autos misidentified they are hard to see sometimes but you can clearly see it and its not in the title
and the last little bit of questioning do you have someone in your organization that just goes to shows on the weekend to promote you sight or is it just a big time show only scenario
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