I absolutely agree.
Some people don't have a clue though.
Me being a librarian, I do my own independent research, but there are some things that are just not that intuitive.
Maybe the guy is lazy and wants to not have to do the work, maybe he just thinks that's how it works?
The first part of the question though, about whether Gore will sign right now, I thought, was a valid question that could have used valid input.
I just don't think there is ever a reason for you to be dismissive and rude to anyone at least until they prove that do not deserve your kindness.
Something you learn quick being a librarian, just because YOU have heard the question 1,500 times and might be tired of answering it, does not mean that the person in front of you right now has asked it 1,500 times.
Each individual should be given the benefit of the doubt in my opinion.