I got through on wednesday, after 1hr 15 minutes on hold. I told the rep that 4 weeks ago i was told within 1 week for my bca. After putting me on hold for 5 more minutes, he said he was sorry and the full. center was falling behind. He told me all the refractor versions have been ready for a few weeks now. "Expect it to be shipped NO LATER than monday of THIS WEEK. Yeah right! PENDING!