1. They want you to take down the images because it shows their address, not because it may vindicate you in any way.
2. The problem seems to be the promises more than anything. If you're going to take some time to ship, just let the buyer know - it's as easy as that. Saying "packaging now, shipping tomorrow" over and over just leads to a loss of confidence in a seller and brings about threads like this one.
3. Hi, my name's xbignick.