Originally Posted by messingaroundok
They're surprisingly good at correspondence through mail. For the multi case Chrome football break, I mailed in a bunch of wrappers, the case UPC and an explanation and they sent the missing hits within 2 weeks.
That is how I have always done it too. This is the first time I have tried to do anything via telephone with Topps. Going to try and call again here shortly and see if I can get through.