Originally Posted by messingaroundok
I think it's cool of BO to allow you to send your unopened boxes back to exchange for different product. They really didn't have to do that, especially when it concerns exchanging older product for newer stuff.
Consider yourself lucky in that respect.
I do think it's cool, they have great customer service. I've been buying cards from them for the last year now and I've never had a problem. Fast shipping and competetive prices and now I see they have great customer service. I'm sure they would rather me be happy and continue to purchase from them then have me go to another dealer. Nice to see that some businesss still say the customer is always right.