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Old 05-22-2011, 08:12 PM   #51 (permalink)
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Originally Posted by mwheeler27 View Post
So what's your guarantee? You can't honestly be saying they fix it 100% of the time after the 45 day window is up, are you?
they have in my experience, I have had this happen atleast 5 times since I started my graphic design biz in 05.
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Old 05-22-2011, 08:15 PM   #52 (permalink)
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they have in my experience, I have had this happen atleast 5 times since I started my graphic design biz in 05.
did they do this when you were the buyer?
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Old 05-22-2011, 08:17 PM   #53 (permalink)
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they have in my experience, I have had this happen atleast 5 times since I started my graphic design biz in 05.
Then why is there a 45 day limit if they're going to give everyone a refund that calls and complains 100% of the time?

You do realize that what you're saying makes no sense don't you?
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Old 05-22-2011, 08:21 PM   #54 (permalink)
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what kind of cases?........as a buyer or a seller?
I explained to you what the case was, it was ongoing graphic design purchases, of websites, flyers, etc, and people get busy and forget to get something done then it's after the 45 days, in this case I would be the seller of the graphic design and the people filed because they were embarassed and knew it was there fault that they didn't get the work done, but I didn't complain because I never did the work, I was more than willing to refund the money, but paypal did contact me, put a hold on the funds, etc. and it was well after 45 days.

I have an example, lets say a band orders a website design, then goes on tour and doesn't get around to doing the website. then later thinks back and says hey I paid for that but didn't get it, but might not even remember my contact or feel embarassed that they didn't do good business so they just contact paypal direct and ask for the money back.

if you call and ask them, all I'm saying is that in my experience they have refunded the money........

I also had situations where I ordered stuff, forgot about it, never got it, then went back & got refunded after 45 days, one thing I can think of specifically was a brook lopez dual jersey card, it actually was lost in the mail and was returned to the seller and he ended up re-mailing it to me free. I have it now.

I had another situation where I ordered a bunch of cards from an ebay seller overseas, hong kong/japan/china something like that I can't remember, it was a large lot of kobe/lebron & derrick rose cards, and I waited on that for months never got em and then then got my money back

I understand the policy, but when I called they took action and refunded my money..... in one case I had ebay paid both sides.

I do extremely high volume of sales/business. they really have been good with working with me to keep everything on the level, I have had pretty much zero problems with money and everything going to the right person and I started biz in 05.
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Old 05-22-2011, 08:23 PM   #55 (permalink)
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Then why is there a 45 day limit if they're going to give everyone a refund that calls and complains 100% of the time?

You do realize that what you're saying makes no sense don't you?
I guess so they are covered in th event that they feel like the situation isn't on the level?

maybe so they don't have to do anything if they don't think it's a good situation, but if you explain it and it sounds legit, and you can show proof, I've typically had very good service/luck with getting money back and business being set straight.

not trying to argue, im just saying what happened with me personally.
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Old 05-22-2011, 08:23 PM   #56 (permalink)
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did they do this when you were the buyer?
yes...... multiple times. I have literally bought so many cards from ebay I forgot what I bought on numerous times and had to go back & check it out later......
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Old 05-22-2011, 08:27 PM   #57 (permalink)
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Exactly. I really don't understand why people leave money with Paypal anyway. Withdraw your money. Pay with a credit card. Use the money you withdrew to pay your cc. Watch your credit climb higher, and all is well.
So there is no way? BUMMER!

I pay with PP because I keep that account separate for certain things. Sux you have to use up balance!
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Old 05-22-2011, 08:37 PM   #58 (permalink)
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So there is no way? BUMMER!

I pay with PP because I keep that account separate for certain things. Sux you have to use up balance!
Open a 2nd bank account in order to help keep things separate. I would not recommend using Paypal as a bank.
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Old 05-22-2011, 08:39 PM   #59 (permalink)
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Paypal & Ebay protection rules
Now let us not let FACTS get in the way. El Oh El
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Old 05-22-2011, 08:40 PM   #60 (permalink)
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I explained to you what the case was, it was ongoing graphic design purchases, of websites, flyers, etc, and people get busy and forget to get something done then it's after the 45 days, in this case I would be the seller of the graphic design and the people filed because they were embarassed and knew it was there fault that they didn't get the work done, but I didn't complain because I never did the work, I was more than willing to refund the money, but paypal did contact me, put a hold on the funds, etc. and it was well after 45 days.

I have an example, lets say a band orders a website design, then goes on tour and doesn't get around to doing the website. then later thinks back and says hey I paid for that but didn't get it, but might not even remember my contact or feel embarassed that they didn't do good business so they just contact paypal direct and ask for the money back.

if you call and ask them, all I'm saying is that in my experience they have refunded the money........

I also had situations where I ordered stuff, forgot about it, never got it, then went back & got refunded after 45 days, one thing I can think of specifically was a brook lopez dual jersey card, it actually was lost in the mail and was returned to the seller and he ended up re-mailing it to me free. I have it now.

I had another situation where I ordered a bunch of cards from an ebay seller overseas, hong kong/japan/china something like that I can't remember, it was a large lot of kobe/lebron & derrick rose cards, and I waited on that for months never got em and then then got my money back

I understand the policy, but when I called they took action and refunded my money..... in one case I had ebay paid both sides.

I do extremely high volume of sales/business. they really have been good with working with me to keep everything on the level, I have had pretty much zero problems with money and everything going to the right person and I started biz in 05.

then paypal is extremely inconsistent as i have tried after 45 days to get money back and they would not do anything for me. after filing claims and numerous calls, nothing was done.
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Old 05-22-2011, 08:48 PM   #61 (permalink)
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Good luck to you. There are other avenues to pursue to get your money back if needed. I always pay for almost anything over $100 through paypal with my CC to give me that added security of being able to pursue action if needed if a problem arises after paypal's 45 day period. I hope moving forward you think about doing the same.
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Old 05-22-2011, 08:51 PM   #62 (permalink)
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then paypal is extremely inconsistent as i have tried after 45 days to get money back and they would not do anything for me. after filing claims and numerous calls, nothing was done.
that sucks!

hopefully this guy gets his cases or money, most spend alot of money on cards as it is, sucks for anyone to get ripped in the hobby. I get mad when I get ripped on something $10, I know this has gotta suck.
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Old 05-22-2011, 08:57 PM   #63 (permalink)
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Don't get why you didn't file a complaint with Paypal/Ebay before the deadline.
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Old 05-22-2011, 09:26 PM   #64 (permalink)
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Don't get why you didn't file a complaint with Paypal/Ebay before the deadline.
because he bought the cases more than 45 days before the release date.
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Old 05-23-2011, 02:54 AM   #65 (permalink)
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As stated, he sold a 2011 TTT 9 box case for $980!!!!! Isn't that enough evidence to see this guy is not legit when hes selling a product that is below direct cost???? O yea, notice its outside of the 45 day protection window...

I will be opening up a dispute tommarow and see where that gets me. Any other advice before taking action?
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Old 05-23-2011, 04:15 AM   #66 (permalink)
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I don't know how many of you guys have file a claim after 45 days but paypal DO NOT CARE after 45 days.
I know the 45 days has been thrown around alot, but eBay (paypal) will give you 60 if you call them.

They have 60 days to act, they tell you 45 to provide a cushion. However, if it is within 60 days, they will file a claim for you - even over the phone.

Yes, I have done this twice. Some of you may remember my similar situation. Documented briefly here:

Case prices...how???

No, I am not talking out of my @$$.

I realize that 60 days may not help you either, but thought I would at least correct the misinformation.

My advice, call eBay. GL.
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Old 05-23-2011, 07:54 AM   #67 (permalink)
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As stated, he sold a 2011 TTT 9 box case for $980!!!!! Isn't that enough evidence to see this guy is not legit when hes selling a product that is below direct cost???? O yea, notice its outside of the 45 day protection window...

I will be opening up a dispute tommarow and see where that gets me. Any other advice before taking action?

now this part I definately agree with...... if he sold a new case below cost, definately reason to worry. I would have been on the phone immediately as soon as I saw that occur.
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Old 05-23-2011, 10:22 AM   #68 (permalink)
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I noticed it on Saturday and I didn't think eBay was open for calls on the weekends. Anyways, I'm calling them here real shortly.
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Old 05-24-2011, 11:09 AM   #69 (permalink)
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OK well I called eBay so far and all they did was try calling the seller and reported his account to eBay's Trust and Safety specialists. Well so much for eBay doing anything even though I have messages from him, stating HE HASN'T SHIPPED YET. Well I suppose I could try Paypal but I"m not holding my breath on them either.
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Old 05-24-2011, 11:21 AM   #70 (permalink)
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OK well I called eBay so far and all they did was try calling the seller and reported his account to eBay's Trust and Safety specialists. Well so much for eBay doing anything even though I have messages from him, stating HE HASN'T SHIPPED YET. Well I suppose I could try Paypal but I"m not holding my breath on them either.
I definately would "TRY" everything...... for the amount of money your talking, I'd definately atleast give each option/method a go before giving up. atleast put some heat on the guy so he's unable to do it to others if nothing else.
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Old 05-24-2011, 11:28 AM   #71 (permalink)
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There is enough evidence for me to "win" this but it all depends on how much eBay and Paypal is willing to help me even though I'm out of the time limit.
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Old 05-24-2011, 12:15 PM   #72 (permalink)
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Not to be rude or anything, but I would think people would be smart enough not to pre-order cases on eBay that far ahead of release. The seller knows there is a small chance that he will have to refund the money back due to the buyer protection window and he can just say put in that he will ship within 1-2 weeks after release to give him more time.
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Old 05-24-2011, 01:17 PM   #73 (permalink)
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^^^I completely agree, now that is. I never pre-ordered anything and at the time I really didn't think about the 45 day protection. The seller has great feedback and was a "trusted seller". At the time I didn't think much of it but as time went on the more I thought about this being a bad idea and by that time it was to late for the protection.

Like I said before, you live and learn. BTW, I called Paypal and they did open up a case/claim. Not sure how promising it is but its better than nothing...
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Old 05-24-2011, 01:19 PM   #74 (permalink)
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Ebay should do a better job of enforcing the policies that they have in place. Presale listings need to be available to ship within 30 days of the purchase date. There are way too many sellers that violate the policy on a regular basis.
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Old 05-24-2011, 01:48 PM   #75 (permalink)
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^^^I completely agree, now that is. I never pre-ordered anything and at the time I really didn't think about the 45 day protection. The seller has great feedback and was a "trusted seller". At the time I didn't think much of it but as time went on the more I thought about this being a bad idea and by that time it was to late for the protection.

Like I said before, you live and learn. BTW, I called Paypal and they did open up a case/claim. Not sure how promising it is but its better than nothing...
if they opened a claim, im almost 100% sure that you will get your money back, the money is typically within they own system, all they have to do is take it out the persons account and transfer it to yours. if the account is empty they typically just minus it and take action against the person who committed the fraud.
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