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Old 08-14-2011, 10:35 AM   #1 (permalink)
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Default ebay help, please counsel me

I have been using a 5000+ seller for topps presales and had great service until recently...I had a bowman platinum and topps jumbo presale that was to be shipped upon release, but havent received it yet...the email response was they were at the national with only 1 person left behind to do all the work... still no response yet.... yesterday I get a unpaid case opening on products that I paid for (sent by combined shipping) but still havent had a human email response... called customer service and they said to work it out with the seller, who wont respond to my emails... the rep at ebay said they would send me the sellers phone number, but that hasnt happened yet... they have recent feedback, so i know something was shipped recently, just not to me... what should i do, as i have the above, plat fb, lineage, and marquee boxes on presale as well
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Old 08-14-2011, 10:40 AM   #2 (permalink)
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File a claim thru paypal TODAY.
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Old 08-14-2011, 10:43 AM   #3 (permalink)
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File a claim thru paypal TODAY.
i dont wanna piss them off and lose my other presales too.. luckily all through paypal on credit card for protection
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Old 08-14-2011, 10:49 AM   #4 (permalink)
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I think I'd go ahead and file the claim,as stated above.
From the sounds of it you might not get those pre-sales anyway.
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Old 08-14-2011, 11:33 AM   #5 (permalink)
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File the claim before it becomes too late to file a claim and all your money is gone gone gone
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Old 08-14-2011, 11:36 AM   #6 (permalink)
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yeah, I'd definitely file the claim. it might be just enough of a wake up to the seller to get on top of it, or it'll be the last straw and you'll get your refund. Don't take the chance of losing it all waiting.
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Old 08-14-2011, 11:43 AM   #7 (permalink)
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ok thanks team. If i cant contact the seller by phone I will take action.... one other thing to note... it now says at the top the seller is away until 8/22
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Old 08-14-2011, 11:45 AM   #8 (permalink)
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ok thanks team. If i cant contact the seller by phone I will take action.... one other thing to note... it now says at the top the seller is away until 8/22
What day did you send payment? You have 45 days through paypal and I'm not sure of how many through eBay. Credit cards I believe get 90 days.
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Old 08-14-2011, 11:47 AM   #9 (permalink)
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7/14 for a lineage and topps chrome presale
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Old 08-14-2011, 12:22 PM   #10 (permalink)
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7/14 for a lineage and topps chrome presale
Well, if you wait until 8/22 you are getting dangerously close to that 45-day window. I'd def file the claim.
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Old 08-14-2011, 12:28 PM   #11 (permalink)
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file this is no way to treat customers why do people continue to do this preorder crap from sources other then blowout or a lcs is beyond me every other day theres a post on here about a preorder scheme
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Old 08-14-2011, 12:29 PM   #12 (permalink)
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You are gambling with thousands of dollars. If the seller is a standup guy he will understand why you took the action to protect yourself. If not, move on to a more reputable source.
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Old 08-14-2011, 01:09 PM   #13 (permalink)
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I'm in the same boat, with the same seller (I'm assuming, based on OP's description). I pre-ordered two boxes of 2011 Bowman Platinum that I ordered in June.

I tried to contact him several times, with no response. I got an email on Thursday stating that, after the National, the guys' mother had a medical situation. He said that my boxes were going out in Friday's mail, and I should get them tomorrow or Tuesday.

I choose to believe this is true. I'm just glad I only ordered the boxes for my own collection, and not to flip.
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Old 08-14-2011, 01:10 PM   #14 (permalink)
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Like you said I'd try calling the phone number ebay gave you and see where that leads you. If you get nowhere with that id file the claim through ebay and paypal immediately. This is only going to help you as it will be a wakeup call to the seller and he'll get you your cases, or it will cover your ass and get your money back. Good luck!
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Old 08-14-2011, 01:15 PM   #15 (permalink)
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Since I'm pretty sure TylerJenna isn't a member of the boards, I don't mind saying that he is the seller about whom you are referring. I think it's likely that he ignored his pre-sells and went to the National and is now paying the price. He already has a recent neutral feedback, i'd expect to see more of those and negatives as well. File the claim.
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Old 08-14-2011, 02:12 PM   #16 (permalink)
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Quote:
Originally Posted by jimssouvenirs View Post
Since I'm pretty sure TylerJenna isn't a member of the boards, I don't mind saying that he is the seller about whom you are referring. I think it's likely that he ignored his pre-sells and went to the National and is now paying the price. He already has a recent neutral feedback, i'd expect to see more of those and negatives as well. File the claim.
i think this will turn around... the prices i get are great like 140 for marquee and 56 for a topps jumbo box.... i just wish for an email back... i will just file the claims
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Old 08-14-2011, 02:15 PM   #17 (permalink)
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from his ebay page


MY MOTHER HAS HAD A BRAIN ANEURYSM THAT HAS BURST AND I HAVE BEEN IN THE HOSPITAL A BIT FOR THE LAST SEVERAL DAYS.PLEASE BE PATIENT AS WE ARE DOING THE BEST WE CAN! WE WILL BE AT NATIONAL CARD SHOW 7/30-8/8. SHIPMENTS WILL BE PROCESSED BUT ONLY 1 EMPLOYEE WILL BE SHIPPING SO EXPECT DELAYS THANKS
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Old 08-14-2011, 02:23 PM   #18 (permalink)
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Not for nothing but if his mother has a brain aneurysm that burst then why the hell is he at the National. However you got to be pretty bad to lie about your own mother.
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Old 08-14-2011, 02:29 PM   #19 (permalink)
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Not for nothing but if his mother has a brain aneurysm that burst then why the hell is he at the National. However you got to be pretty bad to lie about your own mother.
That's the first thing I thought of.

I'm throwing up the flag on this one.
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Old 08-14-2011, 02:41 PM   #20 (permalink)
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Quote:
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Not for nothing but if his mother has a brain aneurysm that burst then why the hell is he at the National. However you got to be pretty bad to lie about your own mother.
Yea if my mother was in the hosiptal i think id b there and not the nationals
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Old 08-14-2011, 02:47 PM   #21 (permalink)
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Quote:
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Not for nothing but if his mother has a brain aneurysm that burst then why the hell is he at the National. However you got to be pretty bad to lie about your own mother.
maybe HE was at the Hospital and his OTHER employees were at the National.........????

and when he said WE are at the National, maybe he was referring to his business in general and not specific people.
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Old 08-14-2011, 02:59 PM   #22 (permalink)
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Did bowman platinum release before the national? If that is the case then the whole excuse for being behind on shipping due to the nationals is a mute point. There was plenty of time to ship before and after.
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Old 08-14-2011, 03:16 PM   #23 (permalink)
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Quote:
Originally Posted by go_steelers07 View Post
maybe HE was at the Hospital and his OTHER employees were at the National.........????

and when he said WE are at the National, maybe he was referring to his business in general and not specific people.
maybe "WE" were at nationals trying to buy/trade for the product "WE" sold

BURSTED...
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Old 08-14-2011, 04:10 PM   #24 (permalink)
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maybe "WE" were at nationals trying to buy/trade for the product "WE" sold

BURSTED...
could be......... i just hate when people assume someone isn't telling the truth and doesn't take the time to think about it.
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Old 08-14-2011, 04:13 PM   #25 (permalink)
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Quote:
Originally Posted by greenjdo View Post
from his ebay page


MY MOTHER HAS HAD A BRAIN ANEURYSM THAT HAS BURST AND I HAVE BEEN IN THE HOSPITAL A BIT FOR THE LAST SEVERAL DAYS.PLEASE BE PATIENT AS WE ARE DOING THE BEST WE CAN! WE WILL BE AT NATIONAL CARD SHOW 7/30-8/8. SHIPMENTS WILL BE PROCESSED BUT ONLY 1 EMPLOYEE WILL BE SHIPPING SO EXPECT DELAYS THANKS
Ask him which hospital and address, you'd like to send a sympathy card. Ask for her name. You can follow up on it if you wish to see if he's full of S or not. This "My x is in an accident/hospital" crap has got to stop.

File a claim, now.
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