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Old 08-15-2012, 03:15 PM   #1 (permalink)
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Default Panini Terrible offer....

I'm totally shocked...
Anyway, I'll explain about the story.
I'm waiting 2 Kevin Durant auto cards from NT an Absolute for almost 1 year. So, I called Panini Customer Service since I saw some same cards on ebay and this board.
Two cards are
10/11 Panini Absolute Hoopla Signature Material Jersey Number/25
10/11 Panini National Treasures NBA Gear Prime Trios Signatures/5

The operator told me that they did NOT have these cards anymore even though I redeemed the codes almost 1 year ago (one from NT was just redeemed soon after NT was released)
Then, they are going to send the replacements and she told me the value of them were $300 and $200
I cannot understand that.... I don't think I can get Kevin Durant auto with triple patches for $300.

And they offered the dual auto-card of Jeremy Lin&Omer Asik and the Earl Monroe (they said the value of them were $200 and $400)
I asked other offers....they said Jeremy Lin auto from Past&Present (value is $300).
And some Durant auto from this year Limited, they said the value was around 100-200, so it may be difficult for me to get one as a replacement since one of mine is $300.

One of the redemptions was the first kevin durant auto I pulled...but I may not be able to get his auto.

So there are only a few choices for me
Wait for more, and call again what cards they have and can send as replacements (Now, only equal value cards are the above I mentioned)
Or get the products up to the value of the cards (so, I can purchase some up to $500).

I said, I'll wait for more and call again... But they said they would not guarantee to send another Kevin Durant autos even though they get autos and make cards for Kevin Durant


Good thing, if you have a redemption for Earl Monroe, you should get a replacement with equal value card or some boxes lol.

I'm sorry my poor English and thank you for reading that.
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Old 08-15-2012, 03:19 PM   #2 (permalink)
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I would ask to talk to a manager immediately and show them your frustration.

The first question I would ask is "why do you not have my cards, but they are showing up on ebay"? This is how poorly Panini is ran. There are open redemptions for those cards, and they still gave your cards to someone else as a replacement. I guarantee it.

That should get them to realize that they are the ones in the wrong. Keep denying anything you know is not fair until they offer you something great. They are going to be difficult to deal with as usual.
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Old 08-15-2012, 03:24 PM   #3 (permalink)
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This happens way to often.

I do feel your pain.

But ultimately, nobody should be purchasing redemptions OR buying products with redemptions if they don't understand this worse case scenario happens all to often!
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Old 08-15-2012, 03:29 PM   #4 (permalink)
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sucks. Panini has been pretty terrible at shipping out redemptions. i had a Kobe NT jsy auto that had been live for over a year before they finally shipped me mine. i'm usually very patient with waiting but with Panini, if you don't constantly hound them, especially if you see live copies, then they won't bother. i saw some Shane Vereen NT RPA's sent out weeks ago and haven't gotten mine, so they're gonna hear from me soon.
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Old 08-15-2012, 03:33 PM   #5 (permalink)
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I had the same absolute redemption. They said it was a different group of workers that gave out/ "lost" those durants and they no longer work there. They sent me a kobe auto of the same card, I guess it was a decent replacement but it also pissed me off at the time. I definitely wouldn't accept that 300 value on the durant patch NT, thats worth much more. Good luck.
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Old 08-15-2012, 03:39 PM   #6 (permalink)
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oh, and for reference sake, I received a Durant NT dual patch auto /10. put it up on ebay and final auction price was $350, right before the NBA finals. buyer never paid so i still have the card but that should at least give you a good starting point for the value on your card.
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Old 08-15-2012, 03:41 PM   #7 (permalink)
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Sorry to hear your bad luck. i had a friend wait a year for a wall rc auto. they are terrible for sure. i have stopped buying their products loaded with redemptions.
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Old 08-15-2012, 03:52 PM   #8 (permalink)
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dang man that sucks...did they really offer you a $400 earl monroe card??! if so, that must be a ridiculously sick card lol...might take that you could at least sell it and get a durant...i can't imagine what card that would be...
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Old 08-15-2012, 03:57 PM   #9 (permalink)
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im surprised Panini is very stingy when it comes to using big name cards as replacement as they fear that when the correct redemptions come in they dont have the cards to send out. im surprised that they dont have the cards you are redeeming for thats weird
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Old 08-15-2012, 04:18 PM   #10 (permalink)
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One day some serious legal action will occur against Panini & other redemption filled products. Which will bring them to shade away from redemptions and only produce products redemptions free. Call it the "Don't got it? Don't add it to your product." Act. When that day happens, I will then begin to bust wax again. Untill then fuİk'em all.
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Old 08-15-2012, 04:37 PM   #11 (permalink)
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What else to expect from Panini.

Seriously, this company has ALL collectors by the balls, and there's nothing we can do!
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Old 08-15-2012, 04:46 PM   #12 (permalink)
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Quote:
Originally Posted by alexcampos View Post
What else to expect from Panini.

Seriously, this company has ALL collectors by the balls, and there's nothing we can do!
No they don't. The collectors who see how shitty their products are don't buy them. It just seems that there are a lot of collectors that will buy junk as long as it's presented as a basketball card.
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Old 08-15-2012, 04:54 PM   #13 (permalink)
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Was this the card? The value seems about right...I got this for $300.
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Old 08-15-2012, 06:25 PM   #14 (permalink)
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Sorry I was away from my PC. I did not expect that I had a lot of comments... so I was surprised.
Actually, I could understand about the value of cards a little, but I CANNOT understand the offer!! Who could trade Durant patch on card auto/5 for Jeremy Lin sticker auto (not numbered or Earl Monroe auto??
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Hi, I'm Japanese and a collector for most sports (MLB,NBA,NFL,NHL and Soccer)

Here is the Gallery (for Trade and PC)
Some cards are in Japan, and some are in USA
http://picasaweb.google.com/115705420450664452100?authkey=Gv1sRgCJCRza-3p_yoFA
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Old 08-15-2012, 06:26 PM   #15 (permalink)
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Quote:
Originally Posted by jt16 View Post


Was this the card? The value seems about right...I got this for $300.
The card should be value with $200 (it's just ok), I could understand. But, I could not understand the other one (only $100 difference?? to this card??)
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Hi, I'm Japanese and a collector for most sports (MLB,NBA,NFL,NHL and Soccer)

Here is the Gallery (for Trade and PC)
Some cards are in Japan, and some are in USA
http://picasaweb.google.com/115705420450664452100?authkey=Gv1sRgCJCRza-3p_yoFA
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Old 08-15-2012, 06:28 PM   #16 (permalink)
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Be nice, but do not back down and do not accept anything less than what they owe you. They sent me my $500 Kobe auto bent in half and I did not budge until I got a replacement well above that value.
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Old 08-15-2012, 06:29 PM   #17 (permalink)
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Quote:
Originally Posted by Knicker_Please View Post
dang man that sucks...did they really offer you a $400 earl monroe card??! if so, that must be a ridiculously sick card lol...might take that you could at least sell it and get a durant...i can't imagine what card that would be...
Yes, they said "Currently, the most valuable auto card is Earl Monroe, and it's $400" lol
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Hi, I'm Japanese and a collector for most sports (MLB,NBA,NFL,NHL and Soccer)

Here is the Gallery (for Trade and PC)
Some cards are in Japan, and some are in USA
http://picasaweb.google.com/115705420450664452100?authkey=Gv1sRgCJCRza-3p_yoFA
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Old 08-15-2012, 06:31 PM   #18 (permalink)
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Thank you guys, I read all comments.
I won't accept the less value cards as replacements...But I'm not sure how long I should wait for that!!!
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Hi, I'm Japanese and a collector for most sports (MLB,NBA,NFL,NHL and Soccer)

Here is the Gallery (for Trade and PC)
Some cards are in Japan, and some are in USA
http://picasaweb.google.com/115705420450664452100?authkey=Gv1sRgCJCRza-3p_yoFA
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