What can I do about someone saying the card wasn't in the package

[chrismiller81]

I sold a Eric Gordon Exquisite RPA for $140.00 and he is saying the card wasn't in the package when he received it? Not sure what I can do about this? I know I put the card in the mailer. Either someone at the post office stole the card or he trying to scam me? $140 doesn't seem worth scamming someone so Im not really sure what I can do about it? Probally just going to have to take the hit.. Is there a way to not get scammed like this in the future? Maybe take a video of the card getting put in the package and send out?

[asujbl]

There is nothing you can do. It's just part of the deal when selling unfortunately. Video doesn't really work unless you litereally videotaped the entire thing with the package in full view all the way to handing it to the PO employee or putting it in the mailbox.

If you insured it you have to take it up with the PO - if not you're going to take the hit.

[KB81]

Is he saying that package came empty? or that that card in paticular wasnt in it?

You have reciept from post office with weight? what was it?
a card inside a top loader has some weight so if you compare it to an empty envelope you can prove something was in the package.

[Orangejello727]

Was it a US to US shipping? Did you insure the package? Signature on delivery?

If the card was stolen out of the mailer, thats a USPS issue. You did your part. Contact the USPS about theft.

[jeebus_86]

Originally Posted by KB81

Is he saying that package came empty? or that that card in paticular wasnt in it?

You have reciept from post office with weight? what was it?
a card inside a top loader has some weight so if you compare it to an empty envelope you can prove something was in the package.

I had this happen to me once, I tried using the weight argument in the paypal claim, but paypal still sided with the buyer.

I hate to say it, but unless you insured it, you pretty much have to take the hit.

[chrismiller81]

I did DC and it was US to US but I didn't insure cause it was a cheaper card. So I'm pretty mush going to have to take the hit. which sucks but Im glad it wasn't on a super high end card. Thats a good scam for some buyers to do.. They will alway be covered no matter what and if they steal the card and say it didn't come they get double. WOW

[Srt42004n]

Criminals are dumb just wait until playoff time it will pop up on Ebay

[wadedaniel84]

Sig delivery on everything over 50 bucks. That's what I do. They sign for it they don't have a leg to stand on. Everyone makes mistakes.. But to say there was nothing in the package? That's ridiculous.

[KB81]

This is BS for us sellers.

Does the buyer see if the package was insured?

Meaning: He sees it is not insured, then proceeds to lie that he got an empty package. Buyer will demand a refund and win everytime?

[rudyjustinfarrell]

As everyone else has sort of stated, you are SOL. Weight doesn't matter, because I could have loaded 3 ounces of packing peanuts to get it around the weight of a card w/ protection.

About the only thing you can do to protect yourself is to INSURE it. If the buyer claims that they are missing an item, they will get the money. INSURANCE will at least allow the seller to recover money on THEIR end.

[chrismiller81]

Heres the card if anyone sees it pop up... The guys screen name is matty_ice_2 ( 7 ) Just to clarify I'm not 100% that the buyer scammed me I'm just putting the info out there just in case.

[nephinfan]

I bite the bullet and insure anything I sell over $100, sometimes $50 depending on whether I am selling on here or ebay.

[chrismiller81]

Originally Posted by nephinfan

I bite the bullet and insure anything I sell over $100, sometimes $50 depending on whether I am selling on here or ebay.

From now on everything is getting insured! I hate scammers if that was the case?

[chrismiller81]

This is the email he sent me

Dear chrismiller81,

I received the package today and there was no card. Are you kidding me?? Not sure if this was intentional or not but I hope you planning sending me the card or there will be problems.

- matty_ice_2

[asujbl]

Originally Posted by wadedaniel84

Sig delivery on everything over 50 bucks. That's what I do. They sign for it they don't have a leg to stand on. Everyone makes mistakes.. But to say there was nothing in the package? That's ridiculous.

That's just plain not true. I agree it gives you leverage with Paypal but to say you don't have a leg to stand on is just not the case.

Paypal will side often side with the buyer, even if they signed for it, if they say the item was not received as "described" which is how they can file it with Paypal since it was received but not "described" if the package was "empty" as they claim. If Paypal fights them then they send back an empty toploader back to the seller.

The only want to really protect yourself is to insure it so you can at least take it up with the USPS.

[patchgenie]

i'll look for it on ebay when i do my exquisite searches. the guy only has 7 feedback, so i wouldnt be surprised if he was a scammer.

[crazymj]

I'm 90% sure u got scammed. Kids will scam u and throw away their morales for $10.

[wadedaniel84]

Originally Posted by asujbl

That's just plain not true. I agree it gives you leverage with Paypal but to say you don't have a leg to stand on is just not the case.

Paypal will side often side with the buyer, even if they signed for it, if they say the item was not received as "described" which is how they can file it with Paypal since it was received but not "described" if the package was "empty" as they claim. If Paypal fights them then they send back an empty toploader back to the seller.

The only want to really protect yourself is to insure it so you can at least take it up with the USPS.

I forgot to post that I insure over 50 as well.

[chrismiller81]

Originally Posted by crazymj

I'm 90% sure u got scammed. Kids will scam u and throw away their morales for $10.

Yeah I think so. Ive been emailing him about the package to see if it was ripped or anything and he keeps being a D about it. Keeps telling me I never sent the card. (Right dude for 140)

[wadedaniel84]

Originally Posted by chrismiller81

This is the email he sent me

Dear chrismiller81,

I received the package today and there was no card. Are you kidding me?? Not sure if this was intentional or not but I hope you planning sending me the card or there will be problems.

- matty_ice_2

That almost sounds like feedback extortion...

[burgbasher]

Originally Posted by crazymj

I'm 90% sure u got scammed. Kids will scam u and throw away their morales for $10.

Now this seems like a possibility,but kid's are not the only ones who do this though.

[Sutantoj]

he only has 7 feedback

[hche]

That is a scam that we as sellers have no way to avoid because of the eBay/Paypal buyer protection program.

The only way is to insure the package and file claim when the buyer says the card is missing.

[toppsfan]

Did he have any prior negative feedback?

[BoJackCards]

The real question is....how did that only bring $140? I know he's hurt but he's a good player.