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Old 01-23-2013, 06:29 PM   #1 (permalink)
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Default I goofed on an eBay sale, opinions?

I created a listing for 12 Johan Santana relic cards and after re-listing the cards, someone hit the BIN. Well, I have been sending random free packages to a few members on here as well as to a buddy of mines son. When sending the package to my buddies son I accidentally included one of the Johan Santana relic cards, leaving me with only 11 of the 12 I had listed on eBay.

I didn't realize this until the order sold and I was packaging them up yesterday. It's been about 36 hours since I received payment, I've sent the buyer two messages informing him that I messed up and am happy to sent extra cards to replace this one I gave away. I asked the buyer to tell me his favorite teams or players etc...

Also, I've called eBay and they had me look him up through the item sale number and his username so that I could call him. I tried calling but it said the number was no longer in service. I know it's been less than 2 days but I thought there was a time limit that I had to get the item packaged and shipped.

Aside from refunding the buyer the $29 and filing this in the resolution center, is there anything else I can do? I want to do right by the buyer and am happy to send a couple extras due to my error but I don't want to lose any sort of positive status with eBay by waiting to long and not printing the shipping label etc...

Any thoughts would be helpful, thanks.

here is the link to the auction, I gave away the quad relic in the last pic.
Johan Santana 12 Game Used Jersey Card Lot NY Mets Minnesota Twins | eBay
-Chris
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Old 01-23-2013, 06:32 PM   #2 (permalink)
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You're doing just fine. Can't ask for more of an effort.
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Old 01-23-2013, 06:34 PM   #3 (permalink)
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^ + 1
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Old 01-23-2013, 06:35 PM   #4 (permalink)
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Have you checked your friendly neighborhhod card shop?

maybe you could find one to buy
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Old 01-23-2013, 06:38 PM   #5 (permalink)
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Quote:
Originally Posted by sthoemke View Post
Have you checked your friendly neighborhhod card shop?

maybe you could find one to buy
This I have not done. I considered asking my buddy for the card back but didn't want to go that route. I'm really hoping I can sent a couple extras that are nicer/worth more as I don't think the purchase was surrounded by that one card.
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