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Old 08-06-2012, 06:28 PM   #1 (permalink)
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Default Damaged comic issue

My order from Midtown came on Saturday and the box they came in has a big dent in the corner. Needless to say, the majority of the books have dented corners, some of them are crushed pretty bad. I e-mailed Midtown and haven't heard back from them yet, but has anyone else run into this issue? It's the first time it's happened in almost a year of using them. I don't care about all of the books, I would just like a couple of them to be replaced.
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Old 08-06-2012, 06:57 PM   #2 (permalink)
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I've gotten damaged boxes from them. Don't worry, they're good at 1. replacing, 2. refunding..
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Old 08-10-2012, 10:53 PM   #3 (permalink)
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I've e-mailed them four times this past week and they have yet to get back to me even though the auto e-mail they send back says they will contact me within one business day. I'm starting to not be too impressed.
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Old 08-10-2012, 11:40 PM   #4 (permalink)
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Call them on the phone. I spoke with them today about a pre-order on Revival #2.

Tel: 800.411.3341
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Old 08-11-2012, 09:21 AM   #5 (permalink)
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Thanks. I'll do that. They probably aren't there on the weekend, are they?
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Old 08-11-2012, 09:38 AM   #6 (permalink)
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Quote:
Originally Posted by oldgoldy97 View Post
Thanks. I'll do that. They probably aren't there on the weekend, are they?
Chris I believe they are open today.
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Old 08-11-2012, 12:57 PM   #7 (permalink)
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I saw on their site that they are, so I just called. Stores are open but customer service for internet orders are only Mon-Fri
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Old 08-16-2012, 05:52 PM   #8 (permalink)
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Just got in a order aswell from mid-town, 2 of the 3 books were had a small rip and a were in bad shape in the top middle of the book. The books were Thief of thieves #5, and Revival #1. At least my thief of thieves #1 didn't suffer the same thing
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Old 08-16-2012, 06:57 PM   #9 (permalink)
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Return them for a refund.
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Old 08-16-2012, 07:32 PM   #10 (permalink)
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They responded back the other day. They said I could send them back for a refund or replacement. One of the was Deadpool Kills the Marvel Universe #1. Do you think they still have this in stock? I'd rather have a damaged issue than no issue.
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Old 08-16-2012, 07:57 PM   #11 (permalink)
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They responded back the other day. They said I could send them back for a refund or replacement. One of the was Deadpool Kills the Marvel Universe #1. Do you think they still have this in stock? I'd rather have a damaged issue than no issue.
Good question, it's sold out everywhere, so I doubt it. If not, they'd just refund your money. I hope mine arrives tomorrow, I'm dying to read it myself! I love Deadpool.
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Old 08-16-2012, 09:41 PM   #12 (permalink)
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I just e-mailed them to find out if they would be able to replace it.

Mint copy>damaged copy>no copy.
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