E-Mails from COMC? - Page 2

yazevans · 11-03-2009, 09:36 PM

Quote:

Originally Posted by cardsrus1

Is anyone getting E-Mails from COMC for sales and offers? Since the upgrade I have only gotten maybe 5 or 6 E-Mails, I probably should have received over 100 in that time.

I'm in the same boat as you, I am getting zero e-mails for sales or offers.

Chucky · 11-03-2009, 10:20 PM

I havent received anything from them either. I sent an email today to let them know so hopefully they will get it correct for those of us who were affected.

cygtr · 11-04-2009, 07:39 AM

I'm not getting them either. It's been about a week since I've gotten any.

iluvfish2 · 11-04-2009, 08:17 AM

Just to check, you guys are still getting sales/offers? Only thing I have noticed is that some emails are not going out exactly at the time they were made (offers/sales), but thats not necessarily COMC as that could be yahoo or the path the email takes to get to you (for example, between 4-6 pm or so every day I get my ebay search emails, yet ebay states they were sent out at 10 am).

Have you guys checked to make sure all information is current in your profiles, in case the hardware upgrades made over the past few weeks have effected those?

cardsrus1 · 11-04-2009, 06:37 PM

Quote:

Originally Posted by iluvfish2

Just to check, you guys are still getting sales/offers? Only thing I have noticed is that some emails are not going out exactly at the time they were made (offers/sales), but thats not necessarily COMC as that could be yahoo or the path the email takes to get to you (for example, between 4-6 pm or so every day I get my ebay search emails, yet ebay states they were sent out at 10 am).

Have you guys checked to make sure all information is current in your profiles, in case the hardware upgrades made over the past few weeks have effected those?

Yes, I am still getting sales and offers. I sent them a message last night and shockingly I have not got a response yet.

I will send them a message daily until I get a response. The profiles on COMC do not list E-Mail addresses, not sure how to make changes with your E-Mail address. Feel free to continue testing the system by purchasing my cards.

yazevans · 11-04-2009, 08:40 PM

Quote:

Originally Posted by cardsrus1

Yes, I am still getting sales and offers. I sent them a message last night and shockingly I have not got a response yet.

I will send them a message daily until I get a response. The profiles on COMC do not list E-Mail addresses, not sure how to make changes with your E-Mail address. Feel free to continue testing the system by purchasing my cards.

Yeah, same here, still selling cards every day and had an offer yesterday, and zero e-mails for any of them.

yazevans · 11-05-2009, 08:53 AM

Quote:

Originally Posted by yazevans

Yeah, same here, still selling cards every day and had an offer yesterday, and zero e-mails for any of them.

Ok, all my e-mails from this week just showed up this morning.

iluvfish2 · 11-05-2009, 09:33 AM

Guys...heres some news for you

Getting email to go to aol.com addresses « CheckOutMyCards.com Blog

At last… I found the needle in the haystack. Wow, what a pain. We got our new email server all configured about 10 days ago, and it seemed to be working great for just about everyone. However, no one from with an aol.com email address was getting our emails.

After many many hours of searching I finally traced down what the issue was. This forum post from tek-tips.com was very helpful.

Quick Summary
AOL required reverse DNS to be configured for the IP address that is sending the email messages.

Full Details
This had all been configured correctly with our old email server, but when we migrated the the new email server, I had to change some of our firewall settings. The email server happens to accept request from a couple different IP addresses. So it was successfully receiving emails that were routed through mx1.checkoutmycards.com, but when it was sending emails it happen to go out through a different IP address.

I realized this by doing a “What is my IP” search and seeing that it didn’t match mx1.checkoutmycards.com. All I had to do was change one firewall setting so that outgoing emails got sent through the same IP address as the one that had reverse DNS configured.

I even created an @aol.com email address just to test the scenario and make sure things worked. Hopefully all of you at aol.com can now receive our emails

Mr. Football · 11-05-2009, 12:56 PM

I'm with SBCGlobal.Net and I've been missing email's as well.

h4auto · 11-05-2009, 02:14 PM

Quote:

Originally Posted by otmack2o

On second thought... Send me an offer so I can make sure it's working...

you must be sick with all my offers. Thanks though.

11-04-2009, 08:17 AM	#14 (permalink)
iluvfish2 moderator Join Date: Jul 2007 Location: Lansing, Michigan Posts: 11,360 iTrader: (428 / 100%) iluvfish2 iluvfish2	Just to check, you guys are still getting sales/offers? Only thing I have noticed is that some emails are not going out exactly at the time they were made (offers/sales), but thats not necessarily COMC as that could be yahoo or the path the email takes to get to you (for example, between 4-6 pm or so every day I get my ebay search emails, yet ebay states they were sent out at 10 am). Have you guys checked to make sure all information is current in your profiles, in case the hardware upgrades made over the past few weeks have effected those? __________________ Blowouts Resident Wade Boggs Collector checkoutmycards.com/Users/iluvfish2 Looking for any 07 SPA #129 Tulowitzki By the Letter Rookie Signatures Auto /20

11-05-2009, 09:33 AM	#18 (permalink)
iluvfish2 moderator Join Date: Jul 2007 Location: Lansing, Michigan Posts: 11,360 iTrader: (428 / 100%) iluvfish2 iluvfish2	Guys...heres some news for you Getting email to go to aol.com addresses « CheckOutMyCards.com Blog At last… I found the needle in the haystack. Wow, what a pain. We got our new email server all configured about 10 days ago, and it seemed to be working great for just about everyone. However, no one from with an aol.com email address was getting our emails. After many many hours of searching I finally traced down what the issue was. This forum post from tek-tips.com was very helpful. Quick Summary AOL required reverse DNS to be configured for the IP address that is sending the email messages. Full Details This had all been configured correctly with our old email server, but when we migrated the the new email server, I had to change some of our firewall settings. The email server happens to accept request from a couple different IP addresses. So it was successfully receiving emails that were routed through mx1.checkoutmycards.com, but when it was sending emails it happen to go out through a different IP address. I realized this by doing a “What is my IP” search and seeing that it didn’t match mx1.checkoutmycards.com. All I had to do was change one firewall setting so that outgoing emails got sent through the same IP address as the one that had reverse DNS configured. I even created an @aol.com email address just to test the scenario and make sure things worked. Hopefully all of you at aol.com can now receive our emails __________________ Blowouts Resident Wade Boggs Collector checkoutmycards.com/Users/iluvfish2 Looking for any 07 SPA #129 Tulowitzki By the Letter Rookie Signatures Auto /20

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11-03-2009, 10:20 PM	#12 (permalink)
Chucky Member Join Date: Jul 2007 Posts: 562 iTrader: (18 / 100%) Basketballchuck	I havent received anything from them either. I sent an email today to let them know so hopefully they will get it correct for those of us who were affected.

11-04-2009, 07:39 AM	#13 (permalink)
cygtr Member Join Date: Apr 2008 Posts: 108 iTrader: (10 / 100%) cygtr cygtr	I'm not getting them either. It's been about a week since I've gotten any.

11-05-2009, 12:56 PM	#19 (permalink)
Mr. Football Member Join Date: Aug 2008 Location: Mishawaka/South Bend, IN Posts: 82 iTrader: (0 / 0%) chromefxdwg chromefxdwg	I'm with SBCGlobal.Net and I've been missing email's as well.