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Old 04-20-2009, 12:12 PM   #2461 (permalink)
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Quote:
Originally Posted by mike barnes View Post
theres a lot of cheep rookies and fillers im ganna buy next week that will still be cheeper then anywehre else but, if the costs were better on shipping id buy lots of other sriff to go with it
Shipping prices need to be cheaper, you're right. This is the #1 complaint from buyers.

You guys that think a $10 flat shipping price is a good idea aren't really thinking things through thoroughly. A $10 flat shipping fee won't make people happy. Buyers don't like to be forced into buying a lot of stuff. Common sense should tell you this.

Pass some of the shipping costs on to the sellers. In turn, this will reduce the shipping costs to the buyers, and watch sales grow as countless new buyers join the site.

This is common sense, business 101, and a no-brainer. I feel like I'm in a Pepsi commercial.

WAKE UP PEOPLE!

LOL
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Old 04-20-2009, 12:17 PM   #2462 (permalink)
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Putting all of the suggestions for how they could do things better aside... I find it rather ridiculous that their current setup for gathering/shipping cards from bulk orders costs them as much as they are claiming. For example, a 600 card order would cost $103 to have shipped. 600 cards would fit in a flat rate box which costs around $10 to ship. The other supplies they use are mostly recycled materials as I've received plenty of storage boxes with other users names and stats on it. But lets say the non-recycled materials they use cost them $3. So that means they are saying it costs them $90 to pull 600 cards. If you noticed their job postings a couple months ago, they pay $9 per hour. So that means they are saying it takes 1 person a full 10 hours to pull 600 cards. That is only 1 card per minute!! They claim to have a "patent pending" process for their operations which seemingly would make processes like this fast and streamlined. So if their system runs that smoothly, how on earth is it taking so long to pull cards from an organized inventory???

I've had orders on sportlots before that totaled between 50 and 100 cards and its rarely taken me more than 20-30 minutes to pull that kind of quantity from my inventory which is probably fairly haphazardly stored compared to COMC. Thats 2-3 cards per minute. If COMC could increase their efficiency when pulling cards to even that level, then that would cut the man hours down from 10 in this example to between 3 and 5... in other words, it would lower their costs by $45-60.

In my opinion, they just need to do a better job of becoming efficient and productive. That alone should allow them to lower their shipping price without the buyer or seller adding any costs.

Bottom line... if I placed an order on ebay that cost me $103 in shipping and they paid $10 for postage, that user would be getting a negative feedback and a 1-star DSR. Buyers are what make this hobby possible for us sellers... COMC should not be putting the burden of their inefficient processing methods on the buyer.
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Old 04-20-2009, 12:19 PM   #2463 (permalink)
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pass on the pepsi


ya flat rate on smaller orders wound byte but on 100 cards plus it would be great ive never (even on the bay paid 10 bucks to ship 40 cards


going with flat rate per tier would be a good idea


2 bucks for he first 10
3 more for the next 30
and so on
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Old 04-20-2009, 12:25 PM   #2464 (permalink)
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Quote:
Originally Posted by mike barnes View Post
pass on the pepsi


ya flat rate on smaller orders wound byte but on 100 cards plus it would be great ive never (even on the bay paid 10 bucks to ship 40 cards


going with flat rate per tier would be a good idea


2 bucks for he first 10
3 more for the next 30
and so on
This won't work because of the nature of how their business and storing the cards for the sellers is set up.

If I sell 100 cards on Ebay, I can easily ship them cheaply because I have them all in one place. If you buy 1 card on COMC from 100 different sellers, COMC has to locate and pull each of the 100 cards from 100 different locations. Imagine the time it would take to do this for just one buyer for ONLY 100 cards. Now imagine doing it for 200 buyers, some of which have purchased 500 cards or more. Try doing that for a flat fee of $10 per buyer. It cannot be done without losing a LOT of money.

I hope this is clearing things up for you guys a little bit. It has been discussed at length before in this very thread. I don't mind helping others understand it though as I'm sure it will need to be revisited again in the near future.
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Old 04-20-2009, 12:43 PM   #2465 (permalink)
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Thanks for the clarity so its workload vs price if im getting this labor costs would make it impossible to go any lower
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Old 04-20-2009, 12:47 PM   #2466 (permalink)
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You beat me to it Matt. If people would actually read through the thread rather read the last page or 2 or 3 it would clarify things a great deal.

Quote:
Originally Posted by mwheeler27 View Post
This won't work because of the nature of how their business and storing the cards for the sellers is set up.

If I sell 100 cards on Ebay, I can easily ship them cheaply because I have them all in one place. If you buy 1 card on COMC from 100 different sellers, COMC has to locate and pull each of the 100 cards from 100 different locations. Imagine the time it would take to do this for just one buyer for ONLY 100 cards. Now imagine doing it for 200 buyers, some of which have purchased 500 cards or more. Try doing that for a flat fee of $10 per buyer. It cannot be done without losing a LOT of money.

I hope this is clearing things up for you guys a little bit. It has been discussed at length before in this very thread. I don't mind helping others understand it though as I'm sure it will need to be revisited again in the near future.
How about investing in an automatic puller & conveyer belt? Type up on a computer:

Like they do on Amazon.com Have you guys ever watched how Amazon.com packages their items?
The computer knows where the inventory is then it gets picked up and taken down a conveyer belt and placed into boxes. Where employees have a list of what is supposed to be in each box and they just double check to make sure the order is right.
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Old 04-20-2009, 12:53 PM   #2467 (permalink)
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Yea just think how long it takes to find a freaken card. I don't care how organized they are, if they have like a million cards in inventory how long do you think it is to access any one of those cards. I would say each card takes a minute to find, so they find 60 cards in an hour, they pay that employee $10, so the best they could do is 60 cards for $20.
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Old 04-20-2009, 01:06 PM   #2468 (permalink)
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At this moment, they have 559,851 cards in their inventory. That would be quite a few to look through to pick out each one. I know they don't have to go through the whole half million to find each one, but it would still be daunting in my opinion.
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Old 04-20-2009, 01:07 PM   #2469 (permalink)
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Quote:
Originally Posted by jacobbigshow View Post
Yea just think how long it takes to find a freaken card. I don't care how organized they are, if they have like a million cards in inventory how long do you think it is to access any one of those cards. I would say each card takes a minute to find, so they find 60 cards in an hour, they pay that employee $10, so the best they could do is 60 cards for $20.
I worked at a shop that had between 500,000 and 1 million cards organized and in inventory. The cards were stored in 4 separate rooms of a building. When I had to go pull cards, the only time I averaged at or more than 1 minute per card was when only 1 card was being pulled or before I became familiar with the organization method. There are ways to organize that many cards well enough to not have to take 1 minute per card when pulling a large order. Especially since they said they usually have multiple workers pulling cards for multiple orders at one time. If it does indeed take them 1 minute per card to pull cards, they need to become more efficient first and foremost. A thorough "therblig" study needs to be performed on their operation.

Now with that said, even if they can't find a way to run more efficiently, they still need to find a way to not put the burden of their labor costs on the buyer. If large online retailers like Amazon, Buy.com, etc charged their buyers the actual shipping+labor costs, they would no longer be in business. Pretty much any individual sellers on ebay and sportlots can BY FAR beat checkoutmycard's shipping price structure. Heck, buying 100 cards from 6-7 different sellers on sportlots would usually be cheaper than buying 100 cards on COMC.
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Old 04-20-2009, 01:10 PM   #2470 (permalink)
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MY LCS sell cards through beckett and when they get alot of sales on base cards. It is very tasking to pull, we'll say, 50 cards at .15 cents each for a total of $7.50 and they only charge regular shipping rates.

I'm curious to know how COMC stores their cards?

Is it by seller? or is it
by year/sport/brand/etc......
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