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Old 03-14-2011, 11:55 PM   #1 (permalink)
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Default COMC ? - On returned cards

Is there anywhere that you can find out what is being returned? I just had a shipment get added to my account and it looks like they are returning 2 cards out of it. Not a big deal, but this is the first time I have had that happen, and just wondered if there was a place to check that out as I am curious as to which ones they are. Thanks in advance.
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Old 03-14-2011, 11:57 PM   #2 (permalink)
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Is there anywhere that you can find out what is being returned? I just had a shipment get added to my account and it looks like they are returning 2 cards out of it. Not a big deal, but this is the first time I have had that happen, and just wondered if there was a place to check that out as I am curious as to which ones they are. Thanks in advance.
I don't think they are ever logged anywhere since they aren't being put on the site. They might be able to tell you through e-mail I suppose.
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Old 03-14-2011, 11:57 PM   #3 (permalink)
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Unless you can figure by deduction, there isn't a spot on the site to check. You could try emailing/calling. Otherwise the cards will come back along with your next shipping request.

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Old 03-15-2011, 12:12 AM   #4 (permalink)
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Ok, thanks guys, I appreciate it. Yeah I was thinking about the deduction process, but I just can't remember everything I sent in. I'll just send an email, as I am not shipping anything out yet so I won't know for awhile otherwise. I do think they should have a list of that included somewhere though.

On a side note I have only checked my first 20 cards and there are 2 errors already. One I could see happen (Tiffany verison vs. a base card), but the other was a Marshall Faulk SP autograph, listed as Torrance Small. I was wondering at first, why the heck did I send in a Torrance Small for the quick service, lol. I hope that the 1 week service isn't making them rush things a bit to make the due date. My last batch of 3000 cards maybe had 1 error in the whole thing and I have about a quarter of that for this batch.
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Old 03-15-2011, 01:04 AM   #5 (permalink)
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my "live" date is 3/18/11 and my dashboard shows 35% right now? is that normal?
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Old 03-15-2011, 01:15 AM   #6 (permalink)
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Originally Posted by Chaddie84 View Post
Unless you can figure by deduction, there isn't a spot on the site to check. You could try emailing/calling. Otherwise the cards will come back along with your next shipping request.

-Chad
I just figured out what they were...they are both redemption cards. I guess you can't send in unredeemed cards (now that I think of it, I haven't seen any on there), and that makes sense. They were from newer products so I just put them in there with the other items.
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Old 03-15-2011, 01:17 AM   #7 (permalink)
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my "live" date is 3/18/11 and my dashboard shows 35% right now? is that normal?
Yeah, mine was 35% early in the a.m. even today. Then it turned to 90% by the afternoon and they got everything added about 2 hrs ago. You should be good to go on the 18th.
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Old 03-19-2011, 02:47 PM   #8 (permalink)
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papercards, did you ever resolve this? I have been waiting for the past two weeks to hear back from the "Shipping manager" regarding 1 returned card.
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Old 03-20-2011, 04:24 PM   #9 (permalink)
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papercards, did you ever resolve this? I have been waiting for the past two weeks to hear back from the "Shipping manager" regarding 1 returned card.
Yeah, I had gotten an email and mentioned it and they told me which cards they were (which were the redemption cards.) I also suggested about putting that info somewhere for us on the site when it happens, and they said they liked the idea and would pass it on. I would email or call once more about it, it probably just got overlooked. The staff is pretty good about these things. Hope that helps.
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Old 03-23-2011, 09:27 PM   #10 (permalink)
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Normally any cards that are being returned to you, they will include in them in your next shipment of cards that goes out to you. If you don't ship cards to yourself then they will just send you the cards back, just need to request it.
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Old 03-27-2011, 12:47 AM   #11 (permalink)
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Since a few of you have pm'ed me regarding my "Missing card", I thought I'd let everyone know that I recieved my card today in the mail.

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