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Old 04-18-2011, 02:34 AM   #1 (permalink)
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Default WTF PAYPAL (Possible warning, language)

I get this email from our good friends at PayPal a little over an hour ago.



Dear Andrew!

Your payments will be held in a pending balance

We're writing to let you know about a change to your PayPal account.

Starting 5/16/2011, money from payments you receive will be placed in a pending balance for up to 21 days. By doing this, we're making sure that there's enough money in your account to cover potential refunds or claims.

Even though you can't access the money right away, please ship orders quickly and communicate with your customers. After 21 days, you can withdraw money from each payment as long as the customer hasn't filed a dispute, chargeback, claim, return, or reversal.
The money may be available sooner if:

1. We can confirm that the item was delivered.
2. Your buyer leaves positive feedback. (Applies only to eBay items)

This change isn't necessarily permanent. We'll review your account every 35 days and re-evaluate if we should continue to hold your payments. If we decide to stop holding payments, we'll email you to let you know.

Why are my payments being held?
We reviewed your account and determined that there's a relatively higher than average risk of future transaction issues (such as claims, or chargebacks, or payment reversals). We understand that it may be inconvenient to have your payments temporarily held but please know that we didn't make this decision lightly.

Before deciding to hold payments, we consider many factors. These factors include account and transaction activity, the rate of customer disputes, the type of business a seller runs, average delivery timeframes, customer satisfaction, performance and history.

Questions? Let us know
We understand you’d like to have immediate access to the money you receive and we’re here to answer your questions about this change to your account.

For more information and tips on what you can do to avoid having your future payments held, please see our Frequently Asked Questions. To speak to a Customer Service representative, log in to your PayPal account and click “Contact Us” at the bottom of any page.
Thanks,
PayPal


1) I have never had a claim held against me
2) I always ship my items out in a timely manner
3) Why am I being singled out??!!
4) They will be getting a nasty phone call in the morning
5) F&^k YOU PAYPAL
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Old 04-18-2011, 02:49 AM   #2 (permalink)
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Sounds like a spoof email to me.

You won't know until the alleged date....lol

PS: Don't log into paypal throught the link provided.
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Old 04-18-2011, 02:56 AM   #3 (permalink)
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Quote:
Originally Posted by hockeyjunkie99 View Post
Sounds like a spoof email to me.

You won't know until the alleged date....lol

PS: Don't log into paypal throught the link provided.
It was definitely from PayPal, I have no doubt. There was no link provided or anything of that nature to indicate it was a spoof email.
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Old 04-18-2011, 07:10 AM   #4 (permalink)
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They did this to me a few months ago also. I never had any issues either. I called them and they said they were randomly checking accounts making sure people were sending out the correct items and in a timely manner. They also said once you receive positive feedback they release the payment. They did this to me for about a month and once they see you are doing everything the right way the let your account go back to normal.
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Old 04-18-2011, 01:14 PM   #5 (permalink)
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also happened to me, had 100+ positive feedback and they still did it, serve your time and it will be done, it does suck though
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Old 04-18-2011, 05:29 PM   #6 (permalink)
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Wow...

Just wow...

How bad is this combo Paypal/Ebay thing.

Right up the #@#@#@ and we take it, and take it, and take it.

It sucks Andrew, really bad,.
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