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Old 12-08-2007, 06:41 PM   #1 (permalink)
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Default PayPal placed hold on Funds

I had a guy win 1 card and then 9 cards this AM, paid both with Paypal. Both packages where shipped Today. This evening i get 2 Alerts from PayPal stating they have placed a Temporary Hold on Funds until Investigation is complete. In 9 + years i have not had this happen, anyone been through this and what was the outcome.
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Old 12-08-2007, 07:09 PM   #2 (permalink)
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yes, 23 times this year to be exact! most are sided with buyer...even with tracking some times...sadly, they can do this anytime, even if package was delivered, IF they say item is NOT as suspected, even if delivered they will give $ back
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Old 12-08-2007, 07:23 PM   #3 (permalink)
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This guy started out as a 0 Bidder this AM, PayPal is investigating the Buyer for Fraud.
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Old 12-08-2007, 07:30 PM   #4 (permalink)
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Not that it means anything but the address he gave does come up on Google's map
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Old 12-09-2007, 11:21 AM   #5 (permalink)
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I called PayPal this AM and i was told it will take 3 days to settle the case and if the Buyer is a Fraud i will probably get the $ paid to me by PayPal for having the Fraud coverage.
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Old 12-16-2007, 07:12 PM   #6 (permalink)
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I know this has been talked about like 30 times on this message board but for items over $500 I know you need signature confirmation, but I remember somebody saying you need online confirmation also? I know UPS has that, but is USPS signature confirmation good enough?
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Old 12-16-2007, 07:54 PM   #7 (permalink)
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I am going to get Zippo out of this, PayPal's investigation is still going on but PayPal told me Fraud is only covered on $250.00 or more
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Old 12-16-2007, 11:31 PM   #8 (permalink)
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So if it's fraud that they allowed on their site why are you being held responsible for it? The fact is, they are acting as a payment processing intermediary, which makes them the merchant, not you. So in the case of fraud they should be held liable, not pass the liability on to the subscriber. In no other business would you see something like this happen with no recourse.

I keep trying to tell people, you're better off opening your own merchant account and having a dedicated support specialist that will help you and work for you in situations like this. I have never lost a chargeback while working with Intuit Merchant Services by Quickbooks, and have had several come down the pike at me. Difference is these people care, and merchant providers will do what they can to help the merchant recover funds in the case of fraud or identity theft. I also set my own fraud levels for payment acceptance, so if a buyer is trying to use an address different than that on the card, or is entering an incorrect AVN code it will decline their payment. Has saved me a lot of headaches, and a lot of money. They charge about 1.5% less per transaction than payscam.
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Old 12-17-2007, 06:24 AM   #9 (permalink)
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anything over 250.00 must go with tracking & a sig throught fed ex dhl or ups only ,

Quote:
Originally Posted by jacobbigshow View Post
I know this has been talked about like 30 times on this message board but for items over $500 I know you need signature confirmation, but I remember somebody saying you need online confirmation also? I know UPS has that, but is USPS signature confirmation good enough?
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Old 12-17-2007, 10:02 AM   #10 (permalink)
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anything over 250.00 must go with tracking & a sig throught fed ex dhl or ups only ,
Man that stinks, I have to ship something to PR, it is $30 for USPS and $60 for UPS since it is USA but not really. Paypal is really something.
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Old 12-17-2007, 10:10 AM   #11 (permalink)
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anything over 250.00 must go with tracking & a sig throught fed ex dhl or ups only ,
i thought it just has to be trackable online + sig confirmation regardless of what carrier you use?
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Old 12-17-2007, 03:00 PM   #12 (permalink)
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i thought it just has to be trackable online + sig confirmation regardless of what carrier you use?
Well I went to print a shipping label on paypal and it said over $250 you must have signature confirmation. So I paid $1 whatever for USPS signature confirmation, and if there is ever a problem you can always file insurance claim for the post office, so if the buyer is lying it will be a federal offense.
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Old 12-18-2007, 08:50 PM   #13 (permalink)
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Ive been hit with 2 of those invesigation type claims when they fear the buyer is fraudulent. In both cases Paypal took the money from me, even though I could prove delivery. Since Paypal knows they will get beat for the money since they allowed the transaction, they in turn take it out of the seller to save themselves. Goes to further show Paypal has no value of their customer base.
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