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Old 11-30-2012, 11:30 PM   #1 (permalink)
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Default Am I Screwed?

I sold a Steve Nash autographed basketball on ebay with best offer of $95. Since the basketball was so big, I had to mail it at the post office via Priority Mail with Delivery Confirmation. The guy who bought the ball just sent me a message on ebay that he hasn't received the ball yet. According to the Delivery Confirmation #, it was delivered yesterday at 1:44 pm. So if he files a paypal claim am I protected or is he going to get his money back?
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Old 11-30-2012, 11:59 PM   #2 (permalink)
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You will be fine as long as long as the delivery confirmation shows delivered, Unless he claims not as described..I have had people tell me the same, even though it shows up as delivered. My guess is they just wanted to see if I would refund them.
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Old 12-01-2012, 11:42 AM   #3 (permalink)
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You are covered if DC shows it as delivered.

Sometimes items show delivered, but don't actually show up for a few days later. Ask your buyer to be patient for a couple more days. It will probably show up. That or she should check with his neighbors and delivery person.

If he files a claim, you win.
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Old 12-02-2012, 08:03 PM   #4 (permalink)
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you are covered under seller protection. He may win his case but you will not lose your money.
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Old 12-02-2012, 08:08 PM   #5 (permalink)
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I'd have him contact his local post office asap. The sooner he can say it's missing, the quicker they can find it.

Paypal may side with you, however if it paid via a credit card, the credit card company will side him with. So its in the best interests of everyone to find the item.
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Old 12-02-2012, 11:47 PM   #6 (permalink)
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Thanks for the replies folks! Got a message from the buyer earlier tonight that he received the basketball in the mail yesterday. Only 2 days after USPS said that it was delivered.
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Old 12-04-2012, 04:11 PM   #7 (permalink)
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Quote:
Originally Posted by mikestrick View Post
Thanks for the replies folks! Got a message from the buyer earlier tonight that he received the basketball in the mail yesterday. Only 2 days after USPS said that it was delivered.
wow, nice ending.
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