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Old 03-30-2009, 06:34 PM   #1 (permalink)
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Default Upper Deck Sp authentic replacement saga continues

UPDATED 04/10/09

Just got off the phone with UD. My "package" was sent out wednesday" maybe by next week this entire issue is resolved !!



Just an update to the whole saga of replacements for the missing hits.

Called each week for the last 5 weeks. Have been told NEXT WEEK 4 times.

Now last friday I called and was told my cards had been sent out tuesday......................................................................................................

Today I called................................And was told NOTHING WENT OUT.

Not until they get moved and set up in the new building......Now you would think it would have been easier to send the cards and not have to move them.

Maybe its just me but That would have been the smart thing to do.

They still say they are sending what ever was missing from each case.
I was missing 4 patches and 12 other autos.

But this is Upperdeck........................DOnt hold your breath..............................

Also this really bothers me. This last three envelopes I got last week on the SAME DAY..each had 1 card in them.......What a waste of postage. Why not combine shipping.

I nominate ME to run Upper Deck and straighten them out !!! Will anyone 2nd my nomination

Last edited by yountmvp; 04-10-2009 at 05:24 PM.
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Old 03-30-2009, 06:53 PM   #2 (permalink)
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Quote:
Originally Posted by yountmvp View Post
But this is Upperdeck........................DOnt hold your breath..............................
This statement best sums it all up!
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Old 03-30-2009, 06:54 PM   #3 (permalink)
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lol, i am still waiting on an item from them that is instock for 3 or 4 months and get told the same thing.
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Old 03-30-2009, 07:00 PM   #4 (permalink)
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Here's the scoop from Shane at UD. I spoke with him at length regarding this the other night. There have been more layoffs including the entire department in their office that mails out replacements and redemptions. The cards are all pulled and packaged and were actually sitting in the office right across from him. You are correct that they are now being sent to Carlsbad to have a form letter inserted into each package and then sent out. He apologized that everything was basically put on hold due to the layoffs. He also told me that they inserted whatever each person stated they were missing. If you were missing 2 RPA's and 2 Multi sigs and a regular auto, he said thats what they put in the package. He just asked me to be patient. I did explain that the longer it took the less we would be able to recoup on resale as these are losing value everyday new product comes out, but there was nothing else he could do.
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Old 03-30-2009, 07:12 PM   #5 (permalink)
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What am I going to do with that form letter...................................waste of money ..waste of time...Valid reason to hold up shipment..............NO !!

Also this really bothers me. This last three envelopes I got last week on the SAME DAY..each had 1 card in them.......What a waste of postage. Why not combine shipping.

I nominate ME to run Upper Deck and straighten them out !!! Will anyone 2nd my nomination
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Old 03-30-2009, 07:18 PM   #6 (permalink)
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No wonder my 7- UD Icons Immortal Lettermans of Brett Favre have been delayed again
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Old 03-30-2009, 08:31 PM   #7 (permalink)
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is the guys name Barry by any chance? lol, seems like the same storyline he gave me when I called numerous times last year
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Old 03-30-2009, 08:37 PM   #8 (permalink)
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Quote:
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No wonder my 7- UD Icons Immortal Lettermans of Brett Favre have been delayed again
Those were in "production" for the last 3 months. We might see those by time he re-retires again in 2 years (or something like that)
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Old 03-30-2009, 09:25 PM   #9 (permalink)
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Waitin for mine as well! I will just consider it a gift when they ship em!
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Old 03-30-2009, 09:38 PM   #10 (permalink)
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so glad I spent like 14.00 dollars to over nite my stuff I was missing,hoping to get a quick response.I sent this the beginning of february,LOL. O well I guess no chance of getting close to what I payed in return with the long arse delay. It stinks alot of us r in the same freaking boat!!!
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Old 03-30-2009, 10:39 PM   #11 (permalink)
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I normally NEVER Buy Redemptions but had couldn't resist these 2 below and now to hear that they are short staffed, and having a fire sale on most of the UD Store products to raise cash... pretty disappointing to me- I just hope to get the cards within the next year

Redemption Code Date Received Description Status Status Date
3/30/2009 BRETT FAVRE/ BRIAN BROHM
2008 EXQUISITE FOOTBALL EXQUISITE SIGNATURE 2 NUMBERS PIECE #ED TO 15 CD # ES2N-FB Athlete committed to signing soon, please be patient. 3/30/2009


3/18/2009 ALEXANDER OVECHKIN/ EVGENI MALKIN/ IILYA KOVALCHUK
2008-09 SP GAME-USED HOCKEY TRIPLE SIGNIFICANCE #ED TO 10 CD # 3SG-KOM Athlete committed to signing soon, please be patient. 3/18/2009
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Old 04-10-2009, 05:24 PM   #12 (permalink)
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Updated SHIPPED on 4/8/09
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Old 04-10-2009, 05:37 PM   #13 (permalink)
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Quote:
Originally Posted by DadofTwins View Post
I normally NEVER Buy Redemptions but had couldn't resist these 2 below and now to hear that they are short staffed, and having a fire sale on most of the UD Store products to raise cash...
What is your source on this? They may be short staffed, but a fire sale? They arent closing the doors QUITE yet.

EDIT: They are having a sale, but I dont see it as a bad sign. I mean, I dont know anyone who has bought anything from that store at THAT price. Its all extremely overpriced, and maybe its finally coming down some. Most of the stuff I see from the store on the market is people who bought wholesale from distributors, or from people who racked up discounts.

I doubt its a last ditch effort to raise cash.

There may have been layoffs, but they were already running a fat organization. Now that they have slimmed down and once they get things running again, it should be fine.
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Old 04-10-2009, 09:53 PM   #14 (permalink)
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They told me to send my Chad Henne auto card in for a replacement, only took them 3 weeks to tell me this.
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Old 04-13-2009, 07:17 PM   #15 (permalink)
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Got my two missing dual autos today! Nothing special, Fred davis/dustin keller and moose johnston/tom rathman! woop diddy dooooooooooo
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Old 04-13-2009, 07:45 PM   #16 (permalink)
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Still waiting and getting pissed. I just sent Shane an email to find out what's going on. This is just ignorant. You would think with everything that is going on they would try to enhance their customer service not lose more customers. I have always loved UD products but have not purchased any since this happened. I hate Donruss and Topps isn't any better. Who does that leave? Ahhhh I guess I'll buy another box of Razor Letterman Baseball.
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Old 04-13-2009, 08:30 PM   #17 (permalink)
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got my missing sp stuff today & so so.
my two dual autos were crap
johnston & rathman the other was worse marcus monk & kellen davis
reg. rc autos a.cason,marcus monk,ali highsmith
rc auto patches were descent
r.rice 2-color or part of name plate,dustin keller 2-color or part of name plate & harry douglas 3-color
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Old 04-13-2009, 08:49 PM   #18 (permalink)
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hoping my 16 autos are waiting at home. Will let you know what I get
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Old 04-13-2009, 08:56 PM   #19 (permalink)
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STILL waiting on mine....but I haven't called yet so hopefully I get something decent
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Old 04-13-2009, 11:12 PM   #20 (permalink)
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Quote:
Originally Posted by yountmvp View Post
hoping my 16 autos are waiting at home. Will let you know what I get
I received mine today and was shorted I think 10 hits. I got 4 rc patch autos and a leatherhead Jordy Nelson. So dont hold your breath on getting all 16
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Old 04-14-2009, 06:52 PM   #21 (permalink)
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Today I got my replacements hits from my 1 box of sp authentic.

Antoine Cason rookie authentics / 1199

Bert Jones by the letter 11/20
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