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Old 02-25-2012, 06:50 PM   #1 (permalink)
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Default 08-09 UD Ice Box - Redemption Praise!!

Well, here's the (long) story... right before New Years I bought said box from an LCS. I really like the UD Ice sets and wanted to roll the dice on an older one. It actually didn't dawn on me that it could have an expired redemption in it. I wasn't even going to bother posting the break as it was not very good. Except for the expired redemption. Since it had expired less than a year ago, thought I'd take a chance and call UD. I waited a few weeks and called on 1/20. I explained briefly and the guy said "No Problem", just send the info to xxx @ UD.com. I'll admit I was a little perplexed by the email he gave me, it didn't make sense and made me a little nervous. But whatever, what have I got to lose. I didn't get a confirmation for almost two weeks and it was the standard 12-16 weeks you'll get your card. I thought "oh goodie, I'll get it in June". Then low and behold, yesterday 2/24 I got it in the mail!! I was shocked to say the least. Just a little over a month from the request. So today I give UD customer support a "B". The customer experience was a "C", but the customer satisfaction gets an "A".

Here's the break:
Carey Price - Signature Swatches - Redeemed
Tyler Sloan - Rookie Premieres /1999
Zach Smith - Rookie Premieres /1999
Erik Ersberg - Rookie Premieres /999
Vladimir Mihalik - Rookie Premieres /499
Nikita Filatov - Fresh Threads Parallel - /100 (fs/comc)
Ilya Zubov - Fresh Threads (fs/comc)





Courtesy of CheckOutMyCards.com
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Last edited by Old Nap; 03-10-2012 at 08:17 PM.
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Old 02-25-2012, 09:20 PM   #2 (permalink)
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Nice Price dude. That was one of the toughest cards in that set.
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Old 02-26-2012, 12:44 AM   #3 (permalink)
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Quote:
Originally Posted by KaraandMelliesDaddy View Post
Nice Price dude. That was one of the toughest cards in that set.
Probably because they held them all for redemption replacements
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Old 03-26-2012, 11:49 PM   #4 (permalink)
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i have that same expired redemption right now
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Old 03-27-2012, 06:25 AM   #5 (permalink)
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Beautiful card! Congrats!!!! If for trade, CMB.

I am guessing the redemption program they have is starting to work. I redeemed an expired Victor Hedman BAP rookie from 08/09 set. Same thing, they said send request via email and sure enough, got card.

Happy to hear its working!
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Old 04-04-2012, 08:46 PM   #6 (permalink)
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Quote:
Originally Posted by gonzo126 View Post
Beautiful card! Congrats!!!! If for trade, CMB.

I am guessing the redemption program they have is starting to work. I redeemed an expired Victor Hedman BAP rookie from 08/09 set. Same thing, they said send request via email and sure enough, got card.

Happy to hear its working!
I'm just glad to hear I'm not the only one that got this a** backwards response. How hard is it to ask the IT guy for an email address that makes sense. Um, let me think... maybe "expiredredmptionprogram@blahblah" Good Lord!
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