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Old 06-19-2014, 05:18 PM   #1 (permalink)
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Default Panini redemption contacts..anyone?

Hey all.
I've been trying without success to contact Panini regarding outstanding redemtions and swapping them for different cards,unfortunately I wasn't able to outwait Claude Giroux or Landeskog signing 11-12 Domininon products.
I have tried calling at ALL times of the day and have now sent the same email 3 times and no response.
Does anyone PLEASE have a name or direct dial contact you have used succesfully?
MANY MANY thanks
Roberino888
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Old 06-19-2014, 06:39 PM   #2 (permalink)
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i've been going through the same thing. i've asked the owner of my LCS for help with contacting them.... and even he's having trouble.

panini is, by far, the worst at customer service. i guess they assume if they ignore someone long enough they'll just go away.

you can try shaming them on social media... though that doesn't seem to work since they clearly have no shame to begin with. contact the BBB. file something in small claims court (though that'll cost you a few bucks). go to the National and confront them in person (my plan).

whatever you do, don't let these scam artists get away with it.

good luck
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Old 06-19-2014, 09:04 PM   #3 (permalink)
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Unfortunately they just don't seem to care.
I had an Ovechkin auto patch with UD that I asked for help with and within 2 weeks I had a replacement card in hand and no dud at all.
I never learn though been buying some Panini redemptions already this year oh well lol
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Old 06-19-2014, 09:51 PM   #4 (permalink)
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You could start here;
Blowout Cards Forums - View Profile: vegaspuck

AKA Chris Barr - Hockey brand manager for Panini
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"So hard-signed Autograph Cards without nasty redemptions isnít that difficult to do. You just have to want to do it for your collectors"---Price 3:16
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Old 06-19-2014, 09:56 PM   #5 (permalink)
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thanks I'll definitely give that a shot,,,,very grateful
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