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Old 12-24-2011, 01:15 PM   #1 (permalink)
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Default What would you do?

i purchased these 5x7 binder pages to keep some signed pictures in and they came with no protection what so ever and they came with a ton of dings,dents, and creases. what would you do about the situation?

1)ask for a refund
2)ask for replacements
3)ask for partial refund
4)forget about it

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Old 12-24-2011, 01:28 PM   #2 (permalink)
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Contact the seller and tell him what happened.
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Old 12-24-2011, 01:58 PM   #3 (permalink)
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Contact the seller and explain how they arrived. If he doesn't do anytrhing about it, then get a full refund.
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Old 12-24-2011, 02:42 PM   #4 (permalink)
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1)ask for a refund
5)buy things like that locally and never on eBay
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Old 12-25-2011, 08:22 AM   #5 (permalink)
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contacted him yesterday. thanks for the advice
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Old 12-26-2011, 01:11 PM   #6 (permalink)
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still no answers from him. How long should i want until trying to get a refund from ebay?
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Old 12-26-2011, 02:11 PM   #7 (permalink)
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Quote:
Originally Posted by wwechampion619 View Post
still no answers from him. How long should i want until trying to get a refund from ebay?
Well since yesterday was Christmas and people may be busy I would give it a couple days before I expected an answer.
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Old 12-27-2011, 10:54 AM   #8 (permalink)
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he just responded by saying this. i responded to him asking if it is possible to get a refund or replacements for them

We are very sorry about this. And value your input and this is the first time we have had a complait about the pages coming damaged. We would like to protect teh pages as much as possible.
Thanks
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Old 12-27-2011, 12:13 PM   #9 (permalink)
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File a case and stop petering about.
If you send a message and they respond with such a veiled remark and you are still fishing for someone else to tell you what to do, file a claim and let it go.

Seriously,did you review their past feedback ?

Neutral feedback rating Not in package and wrinkled Buyer:
Member id trformont ( Feedback Score Of 708Purple star icon for feedback score in between 500 to 999)
Aug-24-11 19:00 Feedback conversation
50 New BCW Card Soft Penny Sleeves (2 5/8 x 3 5/8) (#250830541824) US $1.39

Neutral feedback rating ordered 200, sent 50, also repackaged, not new as shown in picture. Buyer:
Member id karlrauch9 ( Feedback Score Of 818Purple star icon for feedback score in between 500 to 999)
Aug-17-11 15:46 Feedback conversation
50 New BCW Baseball Card Soft Penny Sleeves (#250830542358) US $1.25

Neutral feedback rating revcd fast but card holder sleeves were bent up pretty bad. Buyer:
Member id craftsmandk ( Feedback Score Of 85Blue star icon for feedback score in between 50 to 99)
Jul-20-11 09:21 Feedback conversation
(75) 9 Pocket Pages Card Holder Baseball Cards (#260811505073) US $16.99

Those above show it is not the 1st time they have had issues with damaged supplies OR pocket pages.


I see you are new to ebay,and will refrain from being abrasive.
Things happen,true enough, but when buying from ANYONE look at their past neutral and neg feedback and then make a more informed decision
I have paid more for items from 1 seller based on another sellers feedback. I have filed 5 claims in 4 years and have purchased/sold a little over 1300 separate items.
Those are good odds.
Be smart and be paranoid and when it is a seller who cranks out so many items that 20-100 Negatives a month does not effect their feedback, be leery and file any complaints after the 1st reply to a concern in order to get them off of their asses. past experience
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Old 12-27-2011, 12:33 PM   #10 (permalink)
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thanks very much gibberish. he sent me a message that he will wither replace them if i send him pictures of the damage or a partial refund
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