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Old 08-27-2012, 02:52 PM   #1 (permalink)
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Default eBay filing claim and refund HELP?

Hey everyone,

I posted some information on a transaction I am dealing with on eBay and the seller, who is from China, is being really shady about the whole thing. I purchased 2 cards from the seller about 2.5 weeks ago and I paid same day/cards shipped same day. The cards are both 1/1 printing plates. The seller has taken days upon days to contact me back regarding the shipment and he has since stated he "is not at his shop due to a personal affair and might go back next week." This is for those of you who need a refresher. So I e-mailed him last Friday and told him if the cards were not received on Saturday or by Monday at the latest then I would open a Paypal claim to protect myself. I am out about $30 total so no real BIGGIE, but this was the sellers response I just received:

Dear gsueagles32,

hi
thank you for allowing a couple days more
if you
can receive the cards, it is the best
but if so bad luck the package
didn't show up, pls don't file a case, I can refund you directly

don't
open a case as it will hurt my account, I don't want paypal hold all my
money

is it ok ?

no matter you receive or not, pls contact me first,
and also because I can't check email everyday, so, after you email me, pls
give me 2 days limit to reply you

ok
?
thanks


I still want the cards, but at this point the cards are a week past the LAST date of expected deliverance. Should I just open the claim and then let the seller refund me or should I just tell him straight up to refund the money and IF THE CARDS EVER ARRIVE and he wants them back, he can pay for the return shipping. I dont think I should have to pay to send them back to him since he has been extremely lazy with this transaction and will not give me the customs declaration number. Any thoughts would be greatly appreciated. Thanks guys.

Last edited by mh01460; 08-27-2012 at 02:56 PM. Reason: removed seller name
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Old 08-27-2012, 03:38 PM   #2 (permalink)
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Stop messin' around and file a claim. Sounds like too many excuses and seller is worried about a claim. That should tell you something right there. Chances are, when he sees claim, he'll message you and say----on its way, please close claim. DO NOT close claim until everything is satisfactory to you.

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Old 08-27-2012, 03:44 PM   #3 (permalink)
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Thanks for the info. I will open a claim since the package was not received today in the mail and yes I went to GSU.
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Old 08-27-2012, 03:46 PM   #4 (permalink)
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My son graduates from there in Dec/Jan.
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Old 08-27-2012, 03:46 PM   #5 (permalink)
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Am I right in saying if the cards ever arrive he needs to pay for return shipping?
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Old 08-27-2012, 03:47 PM   #6 (permalink)
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Oh cool! Yeah I got my B.A. there and I just got my Masters from there. Looking to go back in the spring for my PhD
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Old 08-27-2012, 03:52 PM   #7 (permalink)
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Shoot! It says its too early to open a claim and that the earliest I can is August 29th :/
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Old 08-27-2012, 03:58 PM   #8 (permalink)
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Edited because of a change of opinion in regards to mh01460.
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Old 08-27-2012, 03:59 PM   #9 (permalink)
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Thanks, very true! I will do as soon as I can!
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Old 08-27-2012, 05:06 PM   #10 (permalink)
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I think youre jumping the gun and should probably not buy overseas if you cant even wait the minimum alotted time before filing. The fellow has high feedback with a very low rate of issues. Ive bought a number of items from hong kong,taiwan,china, and japan and dont think Ive ever received one in under 3 weeks. Have always gotten them. In fact I have an item I bought three weeks ago from japan that I am waiting on.

Nothing personal I just dont understand why youre so concerned.

and yes I read the other thread.
Shipping from Hong Kong?
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Last edited by MetDude; 08-27-2012 at 05:10 PM.
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Old 08-27-2012, 05:11 PM   #11 (permalink)
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I have never had to wait more than 9-11 days for an item. The seller didnt get any type of tracking and when I ask for the customs declaration number he said he didnt have it with him and that it was at his shop and he "MIGHT go back to get it next week." This seler is awful. It takes him several days to respond to my messages and then begs me to not open a case against him. Seriously? If you SELL overseas you should ALWAYS provide some type of tracking or declaration number to keep the buyer updated.
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Old 08-27-2012, 05:16 PM   #12 (permalink)
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I just stopped shipping internationally because of the delay - I got tired of not having the magical ability to make packages appear. I shipped Priority Flat Rate - and it can take up to 3 weeks.
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Old 08-27-2012, 05:28 PM   #13 (permalink)
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Quote:
Originally Posted by mh01460 View Post
I have never had to wait more than 9-11 days for an item. The seller didnt get any type of tracking and when I ask for the customs declaration number he said he didnt have it with him and that it was at his shop and he "MIGHT go back to get it next week." This seler is awful. It takes him several days to respond to my messages and then begs me to not open a case against him. Seriously? If you SELL overseas you should ALWAYS provide some type of tracking or declaration number to keep the buyer updated.
Of the 20 or so times ive purchased from SE Asia,
I've received tracking precisely once and nothing has ever arrived in less than 3 weeks.
Thats my experience.

Seller has almost 22,000 feedback with a 99.8% rating.

Odds are you will file the claim , Paypal will say give it some time,
the item will show up, and that will be that.

Do what you will, I was just trying to give you a little peace of mind.
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Old 08-27-2012, 07:32 PM   #14 (permalink)
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Most shipping from Asia comes with tracking, but regardless only waiting 9-11 days is pretty impatient. I just received something after about 10 days and I called it prompt delivery. Anything international is "expected" to be delivered within a week or 2, but anything can happen and generally 3 weeks is the norm to wait. You have 45 days to file a claim so why be so impatient?
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Old 08-27-2012, 07:45 PM   #15 (permalink)
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Its going on 3 weeks now...
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Old 08-27-2012, 08:26 PM   #16 (permalink)
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Quote:
Originally Posted by mh01460 View Post
Its going on 3 weeks now...
Ok well after it has passed 3 weeks contact the seller to give you a refund. If he doesn't respond within 2 days, file the claim.
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Old 08-27-2012, 08:45 PM   #17 (permalink)
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Quote:
Originally Posted by mh01460 View Post
Its going on 3 weeks now...
You bought the card on Friday the 11th per your ebay id, and told us he marked it shipped
on monday. which would be the 14th . Today is the 28th. 2 weeks.

for 2 bucks more you could have it sent registered, but you chose the regular route.

http://www.ebay.com/itm/310419241086

http://www.ebay.com/itm/120962630900
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Last edited by MetDude; 08-27-2012 at 08:53 PM.
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Old 08-27-2012, 09:28 PM   #18 (permalink)
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It wouldn't have mattered anyway because he told me he does not get tracking on any of his shipments, just the customs number. And for the record it has been 16 days. Also, the cards were marked shipped on the 12th so no idea where you got the 14th from. It was marked the 11th in the US but 12th on his end because of the time zones. It will get here hopefully.
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Old 08-28-2012, 12:22 PM   #19 (permalink)
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Quote:
Originally Posted by mh01460 View Post
It wouldn't have mattered anyway because he told me he does not get tracking on any of his shipments, just the customs number. And for the record it has been 16 days. Also, the cards were marked shipped on the 12th so no idea where you got the 14th from. It was marked the 11th in the US but 12th on his end because of the time zones. It will get here hopefully.
I dont either. I somehow added a day to both dates.
I thought u said it shipped on a monday. Which actually should have been the 13th.

Quote:
Originally Posted by mh01460 View Post
He mailed it out same-day on a Sunday, however I guess it was a Monday over there.
Is there mail in hong kong on sundays hmm?? I dont know but, there isnt here.

So any way you look at it. 2 weeks or 2 weeks + 1 day is still not 3 weeks.
If you want helpful advice , dont embellish reality.

Enjoy your cards when they arrive !
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Last edited by MetDude; 08-28-2012 at 12:40 PM.
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Old 08-28-2012, 03:35 PM   #20 (permalink)
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Quote:
Originally Posted by MetDude View Post

So any way you look at it. 2 weeks or 2 weeks + 1 day is still not 3 weeks.
If you want helpful advice , dont embellish reality.

Enjoy your cards when they arrive !
Seriously, OP, you need to learn some patience. If you can't wait, it sounds like ebay is not for you. International shipments are completely unpredictable and can take anywhere from a week to infinity. There is A LOT of room for post office error. Give it time. I am sure you will have time to post a few more threads about it, before it comes
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Old 08-28-2012, 03:43 PM   #21 (permalink)
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I never said a date when the cards were shipped. I stated the cards were paid for/shipped the same day.

I never said anything about Hong Kong shipping on Sundays! I said it was Sunday here and because of the time difference it was Monday over there.

As far as helpful advice, the only advice that I felt you gave that was helpful was to "wait". The other advice was more along the lines of misreading what I wrote.
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Old 08-28-2012, 03:47 PM   #22 (permalink)
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Quote:
Originally Posted by WilsonValdez View Post
Seriously, OP, you need to learn some patience. If you can't wait, it sounds like ebay is not for you. International shipments are completely unpredictable and can take anywhere from a week to infinity. There is A LOT of room for post office error. Give it time. I am sure you will have time to post a few more threads about it, before it comes
I would post more about a legitimate question, but I figured I would allow you more time to concentrate on posting threads about selling/trading feces, the humor of a colonoscopy, and the humor of being gang raped in prison.
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Old 08-28-2012, 04:09 PM   #23 (permalink)
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Quote:
Originally Posted by mh01460 View Post
I never said a date when the cards were shipped. I stated the cards were paid for/shipped the same day.

I never said anything about Hong Kong shipping on Sundays! I said it was Sunday here and because of the time difference it was Monday over there.

As far as helpful advice, the only advice that I felt you gave that was helpful was to "wait". The other advice was more along the lines of misreading what I wrote.
Aug 11, 2012 0133:25 PDT

is when the auction ended per the feedback left for you.
So while you didnt state the date you did say sunday/monday.
Which to me means they were in the mail Monday which was the 13th.
That is a simple reality.

As yesterday the 27th that is precisely 2 weeks
yet you state "its going on 3 weeks"

and somehow I'm the one who is misreading.
Fact is , youre "mis-speaking/exaggerating/embellishing the truth"
(pants on fire!)

I dont know why you have a bug up your butt about the seller being shady, but its over the top.

enjoy you cards when they arrive.

/unsub
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Last edited by MetDude; 08-28-2012 at 04:12 PM.
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Old 08-28-2012, 04:47 PM   #24 (permalink)
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Quote:
Originally Posted by MetDude View Post
Aug 11, 2012 0133:25 PDT

is when the auction ended per the feedback left for you.
So while you didnt state the date you did say sunday/monday.
Which to me means they were in the mail Monday which was the 13th.
That is a simple reality.

As yesterday the 27th that is precisely 2 weeks
yet you state "its going on 3 weeks"

and somehow I'm the one who is misreading.
Fact is , youre "mis-speaking/exaggerating/embellishing the truth"
(pants on fire!)

I dont know why you have a bug up your butt about the seller being shady, but its over the top.

enjoy you cards when they arrive.

/unsub
Anddddd, done.

/thread
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Old 08-28-2012, 05:02 PM   #25 (permalink)
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Wow just wow!!!

Thanks to the OP for leaving his EBay id so visible so all of us EBay sellers can run and hit the BLOCK button.

Un freakin real.
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