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#26 (permalink) | |
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I can't, you are right, I will block them once I figure out who it is. Of course not, 4.7 will never be good enough, hence my worry already with this. eBay stealth, it has worked wonders for me. I changed my shipping strategy, and everything is better, all 5.0 (again, small sample size however) but I use the one day handling and ship same day or next day. I am just flabbergasted that I had dings for a $2 rate. It is almost common knowledge that it cost $1.64 to ship, and if I charge flat rate, you'd think $2 would be fair. |
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#27 (permalink) |
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There is a simple fix to this. Offer free shipping. Then you get an auto 5 star rating. I always use free shipping. Buyers always factor that price into the final price so what does it really matter?? besides trying to leach another couple $$'s out of the buyer.
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#28 (permalink) |
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i charge 2.50 (with combined items for .25 each up to a max of 3.50) and have a 1 day handling time and haven't been dinged yet. that's crazy you got hit with this. Have you tried contacting the buyer to see why he did it?
__________________
THE Luke Kuechly Super Collector pending: JK-Amsterdam (8 lot), BillyClapper (2 ET), 03cobrakid (DMac) |
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#29 (permalink) | |
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I'm not suppose to, and I haven't been able to run the reports yet to see who did it, I just know it happened twice. Once I see who did it, I'll block them. I was very surprised myself, and I keep myself hidden now so it couldn't be anyone on here unless they were really out to get me, like as happened before. I hope this next batch of sales will boost that rating up. $2 shipping, flat rate as well, should be more than fair IMO. |
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#30 (permalink) | |
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OK maybe I wasnt clear enough. I did not mean to say YOU were leaching money out of buyers. i actually think in the spectrum of things $2 s/h is very fair. Most sellers charge enough to make a little bit of extrta profit on s/h. Like the guys that charge $3.95 for shippuing a singlre card and wont combine shipping. And even if they do, you have to buy a number of cards to make the shipping worth it. It costs me about $2.10 to ship a bubble mailer, including the label, mailer, tape and everything. So anything 2.25 and under is definently a fair shipping price.
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#31 (permalink) | |
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#32 (permalink) | |
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Member
Join Date: Mar 2011
Posts: 9,584
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Thats my point. I have a 5 star and charge more than you. You charge less and got dinged. Maybe its not price of shipping, maybe it has to do with something within shipping itself. Thats what Im saying. Getting dinged for shipping doesnt equate to price of shipping only. What if you threw your cigerette butt into the bubble mailer? Or your items shipped stink of something? They could ding you on shipping for that no? |
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#33 (permalink) | |
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#34 (permalink) | |
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Member
Join Date: Mar 2011
Posts: 9,584
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Dont sell 99 cent cards. Thats probably the issue. Move up a few levels. This wouldnt be an issue if you were selling 99 cents cards and doing extremely high volume. |
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#35 (permalink) |
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Member
Join Date: Mar 2011
Posts: 9,584
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If you know for a fact that its nothing on your end, then blocking such bidders is the only way to go. You have determined that they hit your DSR on purpose. Nothing more can be done. I dont know why they picked you to do it to tho!!
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#36 (permalink) | |
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I don't think it is on purpose this time, before yes when I had my eBay name on here. I wish I could ask why. |
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#37 (permalink) | |
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__________________
http://s1243.photobucket.com/albums/gg555/TJ5771/Football/
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#38 (permalink) |
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Im kind of sad seeing people say shipping should be free. Hopefully those arent the same type who leave low DSRs to begin with. If you do enough research you will find ON AVERAGE cards really dont seem to bring more with free shipping. As said in this thread if your selling cheaper items you simply cannot give your shipping cost away.
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#39 (permalink) | |
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Member
Join Date: Mar 2011
Posts: 9,584
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I personally dont factor shipping into my collecting budget unless its for flipping. Shipping is just a cost associated with getting what I want. Its like tax, "gotta pay it". I think free shipping works. But I dont sell low end volume cards so shipping really doesnt factor in. |
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#40 (permalink) | |
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#41 (permalink) |
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Everyone is getting all riled up because of an assumption. We are trying to ASSUME why the buyer did what he did.
He COULD have accidently clicked 1 star instead of 5, I've almost made that mistake going too quick. Maybe the buyer was just pissed off in general and took it out on you. I don't think you charge too much. I wouldn't ding your DSR based off your shipping price OR how you package. I'll never understand why threads on BO get blownout (see what I did there) of proportion. I've only had one ding to my DSR (either 1-2 star) for my shipping price, and that was back when I was doing Post Office pricing ($2.80+$0.85DC). There are going to be asshats out there that just ding to ding. It's an imperfect system. Thank you for bringing this buyer to our attention, if people want to block him, they will. If not, they MIGHT be complaining about it in the future as well.
__________________
Photobucket - http://s99.photobucket.com/albums/l292/Verufian/ KYLE SEAGER SUPER COLLECTOR!!! Always looking for Current Mariners / Seahawks auto's. |
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#42 (permalink) | |
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Member
Join Date: Mar 2011
Posts: 9,584
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If you are selling a card that sells over $8 on average all the time, the shipping charge becomes 20% of the price of the item in total or more when you total the card price. When you sell higher end, that % drops. People will rate that based on how they feel. Im just looking at it from that perspective. While I agree thats no way to determine a dsr ding, you can avoid that by eliminating low end auctions or offering PWE on it if its of concern. I factor in my shipping into the auction end price and dont pay matter to see if I lose or make a profit after shipping costs. So If im into a card for $8 and it sells for $4 and I tack on $3 to ship, I lose money. But you win some and lose some. Thats why I offer free shipping on certain auctions. Its a marketing scheme to see if it will entice to get bidders to bid more and often without worrying about a secure shipping method that will costs them. I take it out of the equation for them. I find it on average to end my auctions at a higher price. I dont mind paying $23 out of my pocket for getting $30+ more for a card. The only thing you can do now is block the bidder if you feel you did nothing wrong. Just a bit weird that only select sellers always have this problem with dsr. |
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