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Old 08-07-2009, 08:53 AM   #1 (permalink)
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Default How does International buyer use BIN when I say No Intl Shipping?

Guys,
I'm a little confused. I had my Sportkings Pele auto on eBay with a BIN of $275. and accepted anything higher than $250. Someone from Australia hit BIN and won it at $255. I haven't replied yet to their win. The item was listed with shipping to the United States only.

Did I miss something that would have prevented any international bidder from bidding automatically? It's just a pain in the neck now either delaying my sale to a U.S. buyer or having to ship to Australia.

Pele 2009 Sportsking Silver Auto /20 - eBay (item 290337646563 end time Aug-07-09 00:50:06 PDT)

Thanks,
Vinny
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Old 08-07-2009, 09:21 AM   #2 (permalink)
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I'm not sure. You can always refund the buyer his payment, file the claim and try to get your fees back, but if his feedback is solid, I'd probably ship it.
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Old 08-07-2009, 09:28 AM   #3 (permalink)
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Default Yeah...

I'll plan on shipping it but now I have to make sure I can track it and charge the buyer additional fees for shipping. It was marked free shipping in the U.S.

So far I'm thinking of a USPS International Priority Flat Rate Envelope for $12.95 with $5.40 insurance.

I wish eBay blocked international bidders from my listing since it denied shipping to them.

Thanks,
Vinny
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Old 08-07-2009, 09:30 AM   #4 (permalink)
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I don't think you really did anything wrong... but I also don't see anywhere that specifically says you DON'T ship to other countries. Just nothing specified besides United States. You would think by setting your ship to locations as just "United States" would be enough, but its not. Ebay looks at this as 'Yes' to United States and 'No Answer' to other countries... as opposed to 'No' to other countries. And I think either way, they will still let international bidders bid since its possible they could have you ship to a USA address (I've had that happen before).

If you check 'No International Shipping' on your auctions AND setup a block to any bidders in other countries, you should be fine in the future. To setup the block Go here. Click on "Buyer Requirements" (then click 'Edit'). Check the box next to "Block buyers who are registered in countries to which I don't ship." Then save your settings.

As for this specific case... I'd explain the situation and give them a few options...

1) They can have you ship to a USA address.
2) You could accept their bid and charge the full price for Global Priority or Express mail. You only specified free shipping for USA shipping, so they'd have to cover the full cost and ship however you'd need to to be fully protected.
3) Agree to mutually cancel the transaction, and relist the item.

You might want to get on ebay's live help and ask what your options are, because if you try to mutually cancel the transaction and the other party does not agree to it, there is pretty much nothing you can do short of getting someone on ebay to go in and make administrative changes, which is a pain in the butt.
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Old 08-07-2009, 09:51 AM   #5 (permalink)
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Default Thanks Mike...

For years I used Auctiva for my posting of ebay items but since I dumped them I've been using the eBay templates. I guess I haven't checked my overall preferences in a while but I will. Auctiva used to have all my preferences saved.

I will offer the buyer the item with shipping $$ added.

Thanks for the info,
Vinny
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Old 08-07-2009, 10:44 AM   #6 (permalink)
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I would ask the buyer for the additional shipping charges.

If he refuses, refund his $$ and if by chance they DO neg you Ebay should remove it after you state the US only shipping.

Also as has been said, change your preferences
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Old 08-07-2009, 11:41 AM   #7 (permalink)
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Quote:
Originally Posted by VinnyH View Post
I'll plan on shipping it but now I have to make sure I can track it and charge the buyer additional fees for shipping. It was marked free shipping in the U.S.

So far I'm thinking of a USPS International Priority Flat Rate Envelope for $12.95 with $5.40 insurance.

I wish eBay blocked international bidders from my listing since it denied shipping to them.

Thanks,
Vinny
Vinny,
I am pretty sure you can not get insurance/tracking on priority envelopes or small flat rate boxes. You have to go priority international or medium size flat rate. $31.90 to Australia with $225. insurance for 2 oz..

I have an auction " Canada & International E-mail 1st for S&H" high bidder is from Canada no e-mail. They are going to get the priority with insurance rate if they win like it or not($24-30).
People need to READ auctions!!!
PS: I have never had a problem with overseas shipping. I just hate to go to PO and mail, PayPal international shipping is a pain in the A$$.
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Old 08-07-2009, 11:42 AM   #8 (permalink)
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The Flat rate priority packages you can get tracking information for.
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Old 08-07-2009, 11:51 AM   #9 (permalink)
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I am pretty sure there is an option somewhere that prevents international buyers ... I noticed this because I wanted to test this myself and put in very low bids (no chance of winning) on items that only ship to the usa (im from canada). Some auctions let me bid and others prevented me saying that this item is not available for international buyers. Try playing around with the settings when putting up an auction
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Old 08-07-2009, 12:26 PM   #10 (permalink)
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Quote:
Originally Posted by iluvfish2 View Post
The Flat rate priority packages you can get tracking information for.
Just going by what USPS site states:
Rate for 2 oz package: Australia

Priority Mail® International
$26.50 $25.18
Priority Mail® International Large Flat-Rate Box
$53.95 $51.25
Priority Mail® International Regular/Medium Flat-Rate Boxes
$41.95 $39.85
Priority Mail® International Small Flat-Rate Box
$12.95 $12.30
Tracking is not available for the Priority Mail International flat-rate envelope or small flat-rate box.


That is why I said, have to go reg priority internation for more $$s.
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Old 08-07-2009, 12:28 PM   #11 (permalink)
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Default One of those days...

Well now all of a sudden ebay is blocked by my school's new software. It must have just kicked in. I'll have to do this at home later.

I think I can go for the flat rate envelope with registered mail and get it out for about 25 bucks. I added $19.00 to the buyer's invoice for postage. I'll still be doing alright profitwise.

PapaJim was right, they don't allow extra insurance on the flat rate international envelope.

Thanks again,
Vinny
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Old 08-07-2009, 12:38 PM   #12 (permalink)
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Keep in mind with the insurance, if its declared to high, the buyer may or may not have duties to pay, in which case they can reject the package (or worse yet not pay them, then they will come after you for the fees).
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