delivery status not updated ?

Anderdale · 10-13-2012, 09:16 AM

a package I sent out last month had said "Delivery Status not Updated" since September 25th. The buyer emailed me this morning saying where is my item and that he hasn't received it. I called paypal and I am screwed if he opens a case since it says this?

Is there anything I can do? I sent the item with signature confirmation?? How could it get delivered without being signed for?

oldgoldy97 · 10-13-2012, 09:20 AM

It's likely lost in the mail.

solt0131 · 10-13-2012, 09:20 AM

This is the USPS's fault. The carrier did not update and scan the item when he delivered it. If he opens a case, yes you are screwed. You need to contact the local USPS that delivers his mail and speak to a supervisor. The postal employee is in violation of policy.

oldgoldy97 · 10-13-2012, 09:22 AM

Quote:

Originally Posted by solt0131

This is the USPS's fault. The carrier did not update and scan the item when he delivered it. If he opens a case, yes you are screwed. You need to contact the local USPS that delivers his mail and speak to a supervisor. The postal employee is in violation of policy.

I can tell you from first hand experience that the employee will feel no pain if you talk to the supervisor. That's a waste of your time.

Anderdale · 10-13-2012, 09:26 AM

I just got off the phone with the Post Office. The lady opened a case for me where they are going to find out where it is or where it went.

I understand if it was just DC that the person may have been in a rush and not scanned it but how do they miss a signature?

Also this was shipped to a PO box and on the 24th it said "Out for Delivery" and then the 25th it said "Delivery Status not Updated". I thought that meant the buyer just hadn't been to the PO Box to pick up the slip where he had to sign for it.

KevJo · 10-13-2012, 09:39 AM

Quote:

Originally Posted by Anderdale

I just got off the phone with the Post Office. The lady opened a case for me where they are going to find out where it is or where it went.

I understand if it was just DC that the person may have been in a rush and not scanned it but how do they miss a signature?

Also this was shipped to a PO box and on the 24th it said "Out for Delivery" and then the 25th it said "Delivery Status not Updated". I thought that meant the buyer just hadn't been to the PO Box to pick up the slip where he had to sign for it.

Call his local PO. I have had that happen several times. They will scan something as out for delivery, then later that night change it or scan it as Delivery status not updated. That means for one reason or another the delivery driver left early without it or forgot to get it signed when out on route. Sure enough next day there it was. I would call the receivers local PO and explain this.

Kevin

Anderdale · 10-13-2012, 09:52 AM

Quote:

Originally Posted by KevJo

Call his local PO. I have had that happen several times. They will scan something as out for delivery, then later that night change it or scan it as Delivery status not updated. That means for one reason or another the delivery driver left early without it or forgot to get it signed when out on route. Sure enough next day there it was. I would call the receivers local PO and explain this.

Kevin

this makes sense except that it was going to PO box in the post office.

KevJo · 10-13-2012, 09:55 AM

Quote:

Originally Posted by Anderdale

this makes sense except that it was going to PO box in the post office.

Yeah my experience is non PO Box. Still call might help, GL and hope it works out!

Kevin

Anderdale · 10-13-2012, 09:56 AM

Quote:

Originally Posted by KevJo

I was speaking about my experiences of that. But still call his local PO where it was scanned.

Kevin

Doing that now, thanks!

Anderdale · 10-13-2012, 10:09 AM

I called them and they said they do not have the package at the post office. The guy who I sold it to picks up a ton of packages they said and he has a signature on file. Anyways the guy said that most likely the person got the package and it was someone in the PO not doing their job and that is why it was never scanned as delivered.

So I guess I am screwed then

KevJo · 10-13-2012, 10:21 AM

At least make the PO give you a refund on your shipping costs. That is the least they can do for you.

Kevin

Anderdale · 10-13-2012, 10:24 AM

Quote:

Originally Posted by KevJo

At least make the PO give you a refund on your shipping costs. That is the least they can do for you.

Kevin

yeah the $5 shipping will offset the $350 I am about to be out. On my sisters wedding day I have this looming over me now. This guy is not only scamming me but ruining my day/weekend.

KevJo · 10-13-2012, 10:30 AM

Whats his Ebay ID?

Kevin

Anderdale · 10-13-2012, 11:04 AM

Quote:

Originally Posted by KevJo

Whats his Ebay ID?

Kevin

If he filed a claim and does me wrong I will give out the name. I am still waiting to see what happens.

Here is what I do not understand..

Why did I pay for signature confirmation if the guy has a signature on file and doesn't even have to sign? How is this not on the post office? They did not do their job and I get screwed out of $350 over it? Is there anything I can do?

Deathgate · 10-13-2012, 11:13 AM

Man, that's screwed up worse than polio.

I can't believe Paypal didn't have any advice for you, they've been very helpful to me in the past. Slow as molasses in winter, but eventually very helpful.

John91C · 10-13-2012, 11:41 AM

you sent a $350 package without insurance?

Anderdale · 10-13-2012, 11:47 AM

Quote:

Originally Posted by John91C

you sent a $350 package without insurance?

Yes i did not use insurance. Don't need to be lectured though. I should have insured it. I thought signature confirmation would be enough to get it there

TASS · 10-13-2012, 12:08 PM

Call his bluff and tell him you spoke to his local PO (not a lie as you did, and they can confirm, also find out who you actually spoke to and only use there name if you have to) but tell the buyer they confirmed you picked up the package (or packages) on (whatever date it said 'out for delivery') and ask him what kind of BS is he trying to pull!

It's your last resort as it seems he is using the lack of proper postal procedures to get one by you, so try the same tactics back!!

ntgm37 · 10-14-2012, 12:39 PM

Or just do the smart thing, and ask for a copy of his signature, show it to paypal and let them handle it. Clearly he is scanning. And the po probably meant they have the copy of his signature. Why it wasn't scanned, if he gets that many packages, it would be easy to miss one evey now and again.

cruiserdaddy7 · 10-14-2012, 02:27 PM

I dont think you are allowed to have a signature on file at a post office. No way they will let you ghost sign certified and registered mail etc. The influx of temporary employees since the USPS has been laying off and buying out their veterans has made their service impossible to trust. I had an Express Mail stolen in a sort facility and trust me they wont do a thing about it. It was insured, they paid out the claim and refunded the postage and went on their way. They no longer care.

10-13-2012, 09:16 AM	#1 (permalink)
Anderdale Member Join Date: Jul 2010 Location: Savannah, GA Posts: 2,333 Anderdale2	delivery status not updated ? a package I sent out last month had said "Delivery Status not Updated" since September 25th. The buyer emailed me this morning saying where is my item and that he hasn't received it. I called paypal and I am screwed if he opens a case since it says this? Is there anything I can do? I sent the item with signature confirmation?? How could it get delivered without being signed for? __________________ Anderdale

10-13-2012, 09:20 AM	#2 (permalink)
oldgoldy97 Member Join Date: Jan 2009 Location: land of 10,000 letdowns Posts: 7,098	It's likely lost in the mail. __________________ I don't sell or trade and thus live a happier life. Leon Sandcastle: 2013 NFL ROY

10-13-2012, 09:26 AM	#5 (permalink)
Anderdale Member Join Date: Jul 2010 Location: Savannah, GA Posts: 2,333 Anderdale2	I just got off the phone with the Post Office. The lady opened a case for me where they are going to find out where it is or where it went. I understand if it was just DC that the person may have been in a rush and not scanned it but how do they miss a signature? Also this was shipped to a PO box and on the 24th it said "Out for Delivery" and then the 25th it said "Delivery Status not Updated". I thought that meant the buyer just hadn't been to the PO Box to pick up the slip where he had to sign for it. __________________ Anderdale

10-13-2012, 10:09 AM	#10 (permalink)
Anderdale Member Join Date: Jul 2010 Location: Savannah, GA Posts: 2,333 Anderdale2	I called them and they said they do not have the package at the post office. The guy who I sold it to picks up a ton of packages they said and he has a signature on file. Anyways the guy said that most likely the person got the package and it was someone in the PO not doing their job and that is why it was never scanned as delivered. So I guess I am screwed then __________________ Anderdale

10-13-2012, 10:21 AM	#11 (permalink)
KevJo Member Join Date: Jul 2011 Location: Southern California Posts: 2,829 HULL16RW	At least make the PO give you a refund on your shipping costs. That is the least they can do for you. Kevin __________________ Looking forward to seeing Clay Matthews in BEAST mode this season

10-13-2012, 09:20 AM	#3 (permalink)
solt0131 Member Join Date: Jul 2007 Location: Pittsburgh, PA Posts: 4,831 PghSportsCards	This is the USPS's fault. The carrier did not update and scan the item when he delivered it. If he opens a case, yes you are screwed. You need to contact the local USPS that delivers his mail and speak to a supervisor. The postal employee is in violation of policy.

10-13-2012, 10:30 AM	#13 (permalink)
KevJo Member Join Date: Jul 2011 Location: Southern California Posts: 2,829 HULL16RW	Whats his Ebay ID? Kevin __________________ Looking forward to seeing Clay Matthews in BEAST mode this season

10-13-2012, 11:13 AM	#15 (permalink)
Deathgate Member Join Date: Jul 2012 Location: Bolivia, NC Posts: 879 GoatCollector2012	Man, that's screwed up worse than polio. I can't believe Paypal didn't have any advice for you, they've been very helpful to me in the past. Slow as molasses in winter, but eventually very helpful. __________________ Currently collecting Panthers, Steelers and UFC cards numbered 110/xxx, and Sarah Kaufman cards. Will be adding Sara McMann when 2013 Finest comes out, and Cat Zingano whenever Topps adds her to a set.

10-13-2012, 11:41 AM	#16 (permalink)
John91C Member Join Date: Mar 2009 Location: Washington State Posts: 3,753 joyoo	you sent a $350 package without insurance? __________________ Photobucket (not always up to date): http://s160.photobucket.com/albums/t199/John91C/

10-13-2012, 12:08 PM	#18 (permalink)
TASS Member Join Date: Oct 2007 Location: RI Posts: 3,286 stevetass	Call his bluff and tell him you spoke to his local PO (not a lie as you did, and they can confirm, also find out who you actually spoke to and only use there name if you have to) but tell the buyer they confirmed you picked up the package (or packages) on (whatever date it said 'out for delivery') and ask him what kind of BS is he trying to pull! It's your last resort as it seems he is using the lack of proper postal procedures to get one by you, so try the same tactics back!!

10-14-2012, 12:39 PM	#19 (permalink)
ntgm37 Member Join Date: Apr 2010 Location: Wyoming Posts: 1,073 ntgm37	Or just do the smart thing, and ask for a copy of his signature, show it to paypal and let them handle it. Clearly he is scanning. And the po probably meant they have the copy of his signature. Why it wasn't scanned, if he gets that many packages, it would be easy to miss one evey now and again. __________________ Big Papi and Vernon Davis Collector. Blowouts Resident Letter Carrier ---The safest place in Korea was right behind a platoon of Marines. Lord, how they could fight!-MGen. Frank E. Lowe, USA; Korea, 26 January 1952 photobucket.com/ntgm_baseball

10-14-2012, 02:27 PM	#20 (permalink)
cruiserdaddy7 Member Join Date: Jul 2007 Posts: 5,008 Panini makes garbage products	I dont think you are allowed to have a signature on file at a post office. No way they will let you ghost sign certified and registered mail etc. The influx of temporary employees since the USPS has been laying off and buying out their veterans has made their service impossible to trust. I had an Express Mail stolen in a sort facility and trust me they wont do a thing about it. It was insured, they paid out the claim and refunded the postage and went on their way. They no longer care.

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