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Old 11-16-2012, 05:12 PM   #1 (permalink)
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Default Do i cover the buyer's shipping thru an ebay return.

I had to issue a refund on ebay due to an item breaking. The buyer is shipping item back for a refund. Do i have to cover his cost to ship back also?
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Old 11-16-2012, 05:31 PM   #2 (permalink)
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That's up to you, but typically with anything that is ordered online, a person shipping the product back has to pay the shipping.
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Old 11-16-2012, 05:36 PM   #3 (permalink)
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You are not required to, but would you be happy as a buyer if you were out money on a damaged product?
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Old 11-16-2012, 05:54 PM   #4 (permalink)
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Quote:
Originally Posted by bigzig View Post
You are not required to, but would you be happy as a buyer if you were out money on a damaged product?
Point well taken...
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Old 11-16-2012, 05:55 PM   #5 (permalink)
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maybe put that in your details next time, about who you want to cover returns
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