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Old 07-01-2014, 08:36 PM   #1 (permalink)
Bearsfan54's Avatar
Join Date: Apr 2013
Location: Illinois
Posts: 2,163
Default Upper Deck Customer Service

Contacted UD Customer support this morning. I had busted a Hobby box of 2013 UD Football (3 Auto's guaranteed) when i was done i had NO AUTO's
When i call Customer Support they told me there is nothing they can do for that paticular product there are no replacements. I asked for anything else but same excuse no replacements.

I had this posted earlier on the B/S/T forum but its gone

Just wanted to repost. Not happy with UD
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Old 07-01-2014, 08:36 PM   #2 (permalink)
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Posts: 39,892

Man you really do want to post this in every section huh.
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Old 07-01-2014, 08:43 PM   #3 (permalink)
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Join Date: Mar 2012
Location: Cincinnati, OH
Posts: 14,067

i'm telling you, each company has their forte in this hobby.

UD has some stellar designs and gives college collectors something to get excited about, but their customer service is lacking at times (and not honoring expired redemptions blows).

Panini may have pedestrian designs and flood the market with product, but their customer service is the better of the 3.
Luke Kuechly Collector
pending: w8lifter28 (custom),

Don't ask me how much I want to offer. Come with a price in mind. If I don't want it or think it's worth that, I will let you know.
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