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Old 11-10-2011, 09:14 AM   #1 (permalink)
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Angry Redemption Day - Really Topps??

So I have a ton of Knockout redemptions pending and yesterday I get 1 in the mail. The redemption was for a Bas Rutten Notable Nicknames auto #/25. They sent the dreaded "we could not obtain the specific card but here is 1 of equal value letter."

They sent me a Series 4 BASE Wanderlai Silva Auto

WTF???!!!! I was supposed to get an auto from a high end product S/N out of 25 and they send me a non-numbered auto from 1 of the worst selling UFC products to date. Seriously WTF?! I know Wanderlai is a pretty good fighter but these are not the same in value. They should have at least sent me one #/88 or something.

Anyone think I would be wrong in contacting them and complaining about this!?

I hate redemptions!! If you can't get the card DON'T ADVERTISE IT!!
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Old 11-10-2011, 09:23 AM   #2 (permalink)
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Yea that's pretty bad. Those series four autos are nice to buy cause they're so cheap, but terrible to sell. I have the entire full contact set from knockout awaitign redemptions and I call them weekly for updates so I don't get screwed. The only one in that set they aren't making is one of the nogueiras, and theyre replacing it with a dos santos, so kudos to them for that
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Old 11-10-2011, 10:34 AM   #3 (permalink)
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Wow, Topps is really hit and miss with their redemption replacements. I have seen good and I have seen bad. I would be pretty pissed if I were you too. Try calling and se what they say. Just my opinion, but it couldnt hurt.
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Old 11-10-2011, 12:00 PM   #4 (permalink)
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Wow, I hope that doesn't happen for the two Jon Jones redemptions im expecting from Finest. I would think there would be some grounds for a lawsuit if they can't deliver what they advertise.
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Old 11-10-2011, 01:47 PM   #5 (permalink)
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It would be worth contacting them if there was the slightest possibility they would do anything, but fact is, there isn't. Sorry for the crap replacement. You can try contacting them, or try attacking them on their twitter page. They seem to really hate that, so you might get better replacement in exchange for shutting up.
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Old 11-10-2011, 02:55 PM   #6 (permalink)
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If they had given you a Wanderlei Silva premium pieces auto that would have been a lot better.

I have a few KO redemptions for the Between the Rounds auto relics and according to the CS rep I spoke to a few weeks ago they do plan to get the autos from the ladies so I decided to just wait rather than let them and a Beckett specialist decide what I get as a replacement.
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Old 11-10-2011, 09:31 PM   #7 (permalink)
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Starwars, I've already seen replacements for the Between the Rounds and they got a series 4 Liddell and Series 4 Wanerlei auto. Not looking good and it sucks. I almost bought a Brittney Palmer BTR cause I was excited for them.
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Old 11-10-2011, 09:32 PM   #8 (permalink)
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There are so many great Topps reads lately. Very entertaining!
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Old 11-10-2011, 10:17 PM   #9 (permalink)
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I don't have Twitter but I just complained on their facebook.We'll see what happens. I have alot more pending redemptions from KO and now I'm getting nervous. I didn't call & push this either. The fulfill date was supposed to be mid-January so Topps could have tried a little harder to get that card or send an EQUAL VALUE replacement!
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Old 11-11-2011, 03:49 AM   #10 (permalink)
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I paid a good amount for the Arianny card so for that one in particular I don't want to "settle" for something else that will likely be mediocre. From what I'm finding out I'm better off just trying to be patient.



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Starwars, I've already seen replacements for the Between the Rounds and they got a series 4 Liddell and Series 4 Wanerlei auto. Not looking good and it sucks. I almost bought a Brittney Palmer BTR cause I was excited for them.
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Old 11-11-2011, 01:21 PM   #11 (permalink)
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and people complain about Panini redemptions. Topps is worse in my mind. they do not even give you choices
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Old 11-12-2011, 04:34 PM   #12 (permalink)
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Quote:
Originally Posted by tmnatr3 View Post
Wow, I hope that doesn't happen for the two Jon Jones redemptions im expecting from Finest. I would think there would be some grounds for a lawsuit if they can't deliver what they advertise.
There is not read the fine print, they can send you whatever card that what at there own discretion if the guy does not send back the cards within a certain time period.
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Old 11-13-2011, 02:56 AM   #13 (permalink)
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Quote:
Originally Posted by osufan2383 View Post
and people complain about Panini redemptions. Topps is worse in my mind. they do not even give you choices
People complain about the amount of panini redemptions and how long they take to send. They're usually pretty good with replacements. Topps is the exact same, except the are absolutely atrocious with replacements. I'll take paninis cs and redemptions over topps. I still prefer topps' products, however.
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Old 11-14-2011, 01:58 PM   #14 (permalink)
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Topps probably won't do anything about it. I have been on the phone several times about "equal value" replacements including sending a John Cena auto in place of a Triple H auto from WWE product. Since the cards in question were never made they are considered to have no value therefore they can send whatever they like in its place. Someone I know sent in a redemption for Triple H auto plate and got back Ezekiel Jackson auto plate. Topps has absolutely horrible customer service as any time I have ever talked to them they could care less about the customers.
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Old 11-14-2011, 05:31 PM   #15 (permalink)
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Originally Posted by geoffyb View Post
Topps probably won't do anything about it. I have been on the phone several times about "equal value" replacements including sending a John Cena auto in place of a Triple H auto from WWE product. Since the cards in question were never made they are considered to have no value therefore they can send whatever they like in its place. Someone I know sent in a redemption for Triple H auto plate and got back Ezekiel Jackson auto plate. Topps has absolutely horrible customer service as any time I have ever talked to them they could care less about the customers.
Not really sure why you'd complain about a Cena auto in replacement of a HHH auto. As far as I know the Cena will book just as much, if not more.

Now, if it was an Ezekiel Jackson over HHH, id absolutely rip topps presidents throat out. Just a total crap replacement in that situation. The HHH books for 20 times what the zeke books!

Topps really needs to step it up. They're relying solely on their past reputation as their business plan. Once people stop buying from topps, maybe they'll realize how screwed up their business really is.
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Old 11-15-2011, 03:38 AM   #16 (permalink)
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Quote:
Originally Posted by GoJays View Post
Not really sure why you'd complain about a Cena auto in replacement of a HHH auto. As far as I know the Cena will book just as much, if not more.
cena auto $30-60ish
hhh auto $100 and more since there is only 1
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Old 11-15-2011, 09:11 AM   #17 (permalink)
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Originally Posted by GoJays View Post
Not really sure why you'd complain about a Cena auto in replacement of a HHH auto. As far as I know the Cena will book just as much, if not more.

Now, if it was an Ezekiel Jackson over HHH, id absolutely rip topps presidents throat out. Just a total crap replacement in that situation. The HHH books for 20 times what the zeke books!

Topps really needs to step it up. They're relying solely on their past reputation as their business plan. Once people stop buying from topps, maybe they'll realize how screwed up their business really is.
Not going to happen until people stop buying their products, and look at how many idiots are on these boards every day bitching about a certain company, and then the next day busting a case. Not only that half the relics that Topps is putting into their products are very questionable, do you really believe all those Ruth, Gehrig bat relics numbered to a million in tier 1 are real, lol. How come upto a few years ago if you got a Ruth bat card is was a SSP, and now they are #/399, why because Topps knows they can cut up any chair, table or whatever, and with their wording on the cards, there is nothing any one can do, when they find out their relics are fake.
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Old 11-16-2011, 03:24 PM   #18 (permalink)
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I sent them a pretty livid email today. I'll let u know what happens. I see my Liddell auto is marked shipped now. Let's hope I get a Liddell & not another crappy substitution.
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