FAQ's / Help

Product Information

I'm very interested in a certain product, but I don't see it on your web site. Can you get it? [back to top]

Blowout Cards carries a wide selection of sports and non-sports products. If you are looking for something that we don't carry, please Contact Us and we will do our best to track it down for you at a reasonable price!

Are your boxes/cases factory sealed and unsearched? [back to top]

Yes, ALL our boxes and cases are Factory Sealed and Unsearched!

What is the difference between Hobby and Retail? [back to top]

Hobby products generally have better odds for pulling inserts such as memorabilia or autograph cards. They also cost more than retail for this reason. Some products have inserts that are exclusive to Hobby boxes. Almost all our boxes are hobby and we always state whether a box is hobby or retail. Once in a while, we do get some retail boxes in stock and they are a great value.

I didn't get the stated Game Used or Autograph odds stated on the box/case. What can I do? [back to top]

The insertion ratios per box/case are stated on average across the entire production run and not always guaranteed per box/case. Any issues regarding content/quality should be directed to the Card Manufacturer. Save the box/case if you can (they sometimes ask for the serial number). Contact Information is available here.

Ordering/Shipping Information

How long will it take to receive my order? [back to top]

Please check our Shipping Information page for more shipping details and for UPS Ground shipping times from our warehouse to your shipping location. We ship with UPS Ground unless a faster service is selected.

I live in the area. Can I come pick up my order? [back to top]

Although we do not offer customer pickups here at the Blowout Cards warehouse, we do have a retail storefront in Chantilly, VA! Northern Virginia’s most comprehensive and ground breaking hobby shop! The Fantastic Store carries the areas largest selection of sports and non-sports trading cards, gaming products and supplies! Be sure to stop in soon to experience our world class customer service and daily specials. http://www.thefantasticstore.com/

Where do I mail payments? To whom do I make it payable? [back to top]

Please make payments payable to Blowout Cards.
Please mail payments to:
Blowout Cards
11 Acacia Lane
Sterling, VA 20166

Do you ship to International locations (outside the United States)? [back to top]

Currently, we only ship to the US and Canada. Sorry, but we do not ship to other International locations. The shopping cart will calculate s/h costs during the checkout process, depending on your location and the weight of the order (you will be able to see shipping options before the payment screen.) We are not responsible for any import fees/duties that Customs may charge. UPS may also charge a brokerage fee on top of the customs fee (view this link for details on broker fees: http://www.ups.com/content/ca/en/shipping/cost/zones/customs_clearance.html ). USPS does not charge a broker fee.

Do you ship to PO Boxes? [back to top]

We ship our packages with UPS and they cannot ship to PO Boxes. We can ship to a PO Box with USPS Priority Mail, but processing your order might be delayed.

Does the free shipping apply to Alaska and Hawaii? [back to top]

Our Free Shipping promotion only applies to shipping within the continental U.S. and will be shipped via UPS Ground.

I paid with Paypal and I want to ship to an address that is not my Paypal Confirmed Address. [back to top]

Sorry, but we can only ship to your confirmed address through Paypal.

What is your return policy? [back to top]

All sales are final. Refunds/exchanges are not accepted. The only exception is if we make an error with the order. Under certain circumstances (upon approval from Blowout Cards), items returned will be subject to a 15% re-stocking fee.

Misc/Other Information

Where can I discuss the hobby with other collectors? [back to top]

Please visit our Message Board to discuss anything about cards. Read honest product reviews by collectors like yourself and gain insight into the latest and hottest news in the hobby. Your username and password for blowoutcards.com is not linked to the forums, so you will have to register a separate account to post in our forums.

Misc/Other Information

I have factory sealed cases I would like to sell. Will Blowout Cards buy them from me? [back to top]

Yes, Blowout Cards will buy factory sealed cases! Please visit our Buying Page for details.